Ilikai Hotel & Luxury Suites

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2549 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Very likely to revisit.

    Reviewed by J2021S() on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If I had to give and constructive criticism it would only be that the pullout be wasn't very comfy, the internet could be faster, and that the wind made the sliding door whistle on the 25th floor. Great place.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Family hotel

    Reviewed by jvbon003(Irvine, California) on Apr 07, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel was off the busy ends of the shopping centers. It was a good hotel for families with laundry amenities. Felt like they needed more staff, considering a lot of what we needed, we needed to go get it ourselves. Their service hours were short. Looks older on the inside than the inside. Inside was more upgraded. Pool was outdated, had no shelter from the sun. Short walk from beach and lagoon.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Didn’t get what I paid for

    Reviewed by oliva(Spain) on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The hotel is nice, well located, clean and we had a nice view from our balcony. But the room was not ready for us as requested, we’re a family with 2 kids who we’re supposed to sleep in a sofa bed that was not made and we didn’t have towels for all. I tried to call room service but the phone didn’t work so I went to the lobby desk and they told me they couldn’t make the sofa for Covid reasons, it doesn’t make any sense to me, what is the difference in making the beds?. They told me the sheets were in the closet and I could prepare it myself. If I had paid hostel price I wouldn’t have minded, since I had not I was expecting better services. There are many options in Waikiki, I’ll try something else next time.

    Good hotel

    Reviewed by 545karla(Rocklin) on Apr 02, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel is nice and the staff are great! The location is great to be right there by the beach and everything. The only issue I had during this day was with my Internet, it was so slow I cannot even get into my email or my Facebook. I would have to turn it off and use my cellular to check things out.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Perfect place at excellent rates!

    Reviewed by laceys545(Corinth, Mississippi) on Mar 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Being our first visit to the island, we were unsure if our hotel was going to meet our expectations. This placed EXCEEDED our expectations. We rented our unit through VRBO and it was a suite with a king bed and fold out couch. It was just me, my husband, and teenage son so it was the perfect size. We spent most of our time out of the room exploring the island but the hotel itself has many features that if we had more time, we would have enjoyed those more. #1. The unit was CLEAN!! This is always a #1 for me because I’m OCD when it comes to cleanliness! #2. We rented a vehicle and paid for the valet. It was only a few dollars more per day than parking and was definitely worth it. The valet staff were super friendly and prompt. We spent little time waiting on our vehicle so we had more time exploring! #3. We opted for ocean view and it was GORGEOUS!! I couldn’t believe the quality of the hotel PLUS the amazing view for the price we paid! #4. The hotel overall is super nice and compliments the Hawaiian atmosphere. #5. There is Dave’s Ice Cream shop right in the hotel for a late evening snack (delicious by the way). There is also a breakfast/lunch place (can’t remember the name of it) that is convenient and delicious. The pools are really nice. There’s also a little market for groceries and/or souvenirs that’s right in the hotel. #6. Short walk to the beach and our unit had chairs that we were able to use! Another ++! #7. It’s a short walk to several shops and restaurants! If we ever return to the island (and I so hope we do) we plan to stay at Ilikai again!