Hotel Castillo Huatulco Hotel & Beach Club
What to expect (based on 597 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
2 Years Later
Reviewed by Bruce I(Coquitlam, Canada) on Mar 30, 2020
We stayed at the Castillo 2yrs ago for 2 wks and really enjoyed it. This time we stayed 4 wks, month of February. Weather was perfect, sunny and hot, sun & mid 30's everyday. Hotel's new addition is now complete, 45 new rooms,around 160 total now. *Staff: Were great as always, so polite, helpful & professional. This includes 'All' Frontdesk, Bellboys/Security, Beach Shuttle drivers, Maid's & Food servers. *Hotel: A little dated but some Reno's have been done, more to come. *Rooms: A little dated but comfortable with AC & WiFi, No Fridges. TV has mainly Spanish speaking stations, 2-3 English ones. * Beach Club: As others state, it is the main attraction. It is beautiful there. 5 min Shuttle ride or 20 min walk.Always loungers & umbrellas or palapas's.Beach is beautiful, walkable, water is clean, emerald color, clear close to shore.Never really crazy busy there.Restaurant is great to get away from the heat and have a cold drink and very good buffet lunch, bbq some days. Servers there generall work very hard.There is a family section away from beach for those who wish the pool option. The ocean can be rough to swim in most of the time. Overall, Beach Club is our favourite place to be during the day. Once again to All the Staff of Hotel Castillo, Gracias, a special thanks to 'Luis', (one of the Managers ) who put on 3 Special dinner nights on at Beach Club and took care of any/all requests we had. Hasta luego Bruce I
Individual ratings:
Rooms
Service
Value
Nice comfortable hotel
Reviewed by IndyKat15(Fortville, Indiana) on Mar 12, 2020
We enjoyed our stay at the Castillo. Room was big and comfortable. Staff friendly and helpful. Loved the beach club. Food with the AI option was okay. Lunch service at the hotel was a welcome break from the Beach Club buffet. Would recommend this hotel to travelers looking for a quiet get-away. It can get noisy at night if your room is over the bar area.
Individual ratings:
Service
Value
castillo beach club was great
Reviewed by 800Gerardo(Abbotsford, Canada) on Mar 02, 2020
What a great view!!! peaceful. The food was great and our server JUAN Abad, was the very best... He was there when we needed him but was never hovering....... great service..... we will be back , next week, and more until we head back to Canada eh!!!!!
Was ok
Reviewed by jobyb2015() on Feb 24, 2020
We stayed for two weeks feb 4 till the 18th i did do some studies on this resort and read some reviews all seemed pretty good we have been to huatulco many times before but not to this resort all at tangolunda so did not no exactly what to expect the price was about the same as our last stay in huatulco at a 4 star resort first of all the room no fridge no clock poor hot water ok bed terrible pillows ok a.c the food breakfast was good lunch only available at beach club i ate club sandwich everyday witch was good the rest only ok supper was back at the hotel worst meal of the day no shrimp or seafood at all except for some fish drinks were ok for the price we expected more.
Awesome
Reviewed by MarkG4957() on Feb 21, 2020
I just spent a week there and let's just say completely awesome.The best staff and service I've ever had in Mexico.If your looking for a party place this is not for you if you looking to unwind and relax away from your hectic schedule then this is it.Thank you Hotel Castillo for making this a vacation to remember and yes I will be back but for longer next time.
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