TripAdvisor Traveler Rating

Air conditioning in room was not working. Front staff did nothing to rectify this. Only 2 bottles of water a day.

We had an amazing time. The service was wonderful and everyone was so friendly. Especially Junana and Wilberth from the Italian restaurant and Samuel the gardener/pool attendant. There is 1 buffet and 2 restaurants. 1 baby pool and 2 big pools. The bars are lovely and the drinks are delicious. One thing to be aware of is there is a lot of walking, the hotel uses a golf cart service to get around the resort, and sometimes walking is the most effective option. All in all we had a wonderful trip and will 100% be back soon! Thank you everyone for making our trip wonderful ??

We traveled as a group of 9 (7 adults 2 teens) our stay was just ok. Not like we stayed in our rooms lots but the air-conditioning was nice rooms clean... food is less than desirable.which made us eat off resort (we are.not fussy when it comes to.food) but it was not great. The location is nice close to many things. Front desk staff was hard to communicate with ....

excellent staff, clean rooms, good food, beach club shuttle service good, careful of waves in water on beach, nightly entertainment good, Mexican restaurant a-la-carte excellent, Italian restaurant a-la-carte ok, buffet not bad

Excellent service from Higinio on the beach club. Always good to see kind and friendly people on service, made the stay 100% better. Recommended. The cocktails were really good, the food was A OK and there’s several opportunities for PokemonGo players.