Las Brisas Ixtapa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 3992 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    I'd come back for ure

    Reviewed by ewaynejones(Portland, Oregon) on Feb 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Love the isolation yet close to town. No timeshare, no vendors, a great relief. Not really a complaint, but whether it was the mattress or maybe just the humidity, but I did have a backache every morning. Of course I'm old.....LOL

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Quality going down

    Reviewed by bugsyreggie() on Feb 21, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We have been going to this property for many years. We have found the staff and the service to be top notch. The setting is amazing, with extensive grounds that are great for nature lovers and a fabulous private beach. The hotel is kept in good repair and they have recently upgraded the mattresses. Wifi access is excellent throughout the hotel. The hotel came under new management a few of years ago and some of the changes have changed the feel of the hotel from a luxury getaway to a run of the mill all-inclusive focusing on volume and bottom line. If you choose the all-inclusive option, not only are you limited to the number of meals at the gourmet restaurants, the menus have very limited choices that are not an up charge. An up charge on high end items such as lobster or filet mignon is understandable and expected, but they have gone overboard with the up charges and it makes them look cheap. Also, lunch is not included on the last day of your stay. We arrive late in the afternoon and the only meal we have on arrival day is dinner. This is also one of the things that makes them seem cheap. Towel cards have gone the way of the dinosaur everywhere but here. Having to present a card to get a towel is so last century! We also miss our water and beer being served in a bucket of ice. That was a stand out service which has now disappeared. There are great things that have stayed the same, such as no loud music blaring at the pools and beach, every room has a great ocean view, and the food and service are outstanding. We will still come back because the staff are fantastic and the sunsets viewed from the lobby bar are the best!

    Declining

    Reviewed by Edleuven01(Chapin, South Carolina) on Feb 20, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This is the fifth time we have stayed here, we love the property and the staff. However, we have noticed that the quality of the food has declined over the last year. The other decline that we would like to address is the convention set up takes place on the beach instead of the convention rooms. This takes up alot of the beach which doesn't leave enough seating room for the guests who stay in the hotel. There was also a morning that the convention ate breakfast at Bella Vista (the dining room) and there was not enough room for the guests to be seated. During our 2 week stay there were 5 conventions and multiple weddings and one day they set the tables and chairs for the convention in front of the umbrellas that the guests were sitting at. We also noticed that on the weekends there were alot of large families with multiple small children running freely throughout the hotel. This has more than tripled over the last year. We are hoping that the quality that we have become accustomed to in the previous years will return.

    Amazing views

    Reviewed by Tessamay32() on Feb 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved staying at Las Brisas. The staff are fantastic the pools are relaxing and the views are breathtaking. I would highly recommend coming here. This is our second time here and we will definitely be coming back.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Relax and Enjoy!

    Reviewed by BarbaraJ1987(Mendon, Massachusetts) on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We return to Las Brisas Ixtapa year after year to enjoy the beach where we relax listening to the sounds of the waves. Even from the rooms, you can hear the surf and enjoy panoramic views from the balcony. Throughout the property there are many walkways and shaded paths winding through the tropical areas surrounding the hotel. The rooms are clean and comfortable and they all face the ocean. We go to this hotel to enjoy the views, the nature and the soothing sounds. The hotel spa is convenient and we enjoy massages in an extremely relaxing atmosphere. Best of all, we appreciate the staff. They greet us with smiles and are always helpful and courteous. The true meaning of “service” is displayed whenever we need assistance and we receive a timely solution whether we need an extra towel or a battery for our remote control or a light bulb replaced. This is a place to relax and enjoy quiet. It is not a place where you will have a daily schedule of activities, games, music, etc.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5