Aina Nalu Lahaina by Outrigger Condo

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1280 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Not as good as it used to be

    Reviewed by gregh632(Atascadero, California) on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We’ve been coming to the Ainu Nalu every year or two for ten years now. We appreciate the well-appointed condos, peaceful atmosphere, two nice pools and short walking distance to Lahaina town and the harbor. This trip, however, we were in for a big disappointment. The property is beginning to look and feel run-down. Critical routine maintenance tasks, such as trash removal, are overlooked, and parts of the property, such as the second-floor walkways and stairs, are badly deteriorated. And the staff, formerly friendly and welcoming, are in some cases surly and inattentive. Fortunately, our unit, A204, was in very good shape, with everything functioning and the kitchen well-equipped. But the small pool was unusably cloudy, and officially closed for more than half of our two-week visit. We contacted the owners of our unit, who alerted the maintenance staff, but their efforts to resolve the problem were ineffective. I don’t think we’ll be back.

    Repeat visitors disappointing stay at Aina Nalu

    Reviewed by rbd27() on Oct 01, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This was our fifth stay at Aina Nalu and for the first time I have to give it a bad review. I come to Aina Nalu every few years to sit by the pool and read, to swim and cool off when it is hot, while my wife likes to shop in Lahina town. My biggest disappointment has to do with the swimming pools! The big "salt water pool" (listed in all of their advertisements) is no longer a salt water pool, as advertised! While speaking with an employee maintenance person, he admitted that the cell that converts the salt to chlorine has been broken for over a year and that there is no salt left in the water! According to him, the HOA has not authorized it's to being repaired. (I have a salt water pool in my back yard at home...) The chemical balance of the water must be way off. The water in both pools is so cloudy that one cannot even see the bottom of the pool! When walking by either pool the chlorine smell is very strong. My eyes burned for 24 hours after doing twenty minutes of laps in the big pool. Our unit, as well as the grounds, are really showing their age and lack of maintenance. We were in a second floor unit and our dishwasher had a sign on it (I don't know how old the sign was) saying "do not use, need to be replaced". Never heard from anyone, before or after, about it being repaired or replaced! The second floor wooden walkways are in very bad condition and the wood is rotting. The blinds in our bathroom were broken.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Service

    Service-5

    Maui holiday

    Reviewed by echo1064(Sydney, Australia) on Sep 30, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at Aina Nalu, Lahaina for 6 nights. It was a nice large group of condos only a short walk away from the shops, cafes and restaurants of Lahaina. The complex has 2 pools with bbqs which we made use of. The unit we stayed in had a nice homey feel with all the necessities for a comfortable stay and there was a great supply of bath towels and pool towels. One minor problem was the second bedroom didnt have air con, only an overhead fan and was quite hot of a night. Overall we were happy with the stay.

    TWO WEEKS OF BLISS

    Reviewed by Gary T() on Sep 28, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Walk into a kitchen 3with all you need to cook, p Dr epare, and ear meals,. The bedrooms had ample space for miscellaneuous things along with a\c units,. The bedroom both have tile lock-in showers, plenty of towels for indoors as well as beach towels, and full sized washer and dryer!the smaller pool offers better shield from sun but the big infinite pool is perfect for quick dips to escape the heat. The place was spotless and we felt right at home. More than was expected!!!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Nice Condo for a great price

    Reviewed by 494pama(Irvine, California) on Sep 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We enjoyed the location and quietness of this condo. We rented directly through Outrigger, so our parking was cheaper than renting through a 3rd party. We paid $17.50/night, vs $20. Our condo was a 2BR/2BA upstairs unit. We never saw any roaches or spiders-alive or dead in the unit. We did have some TINY ants on the counters. I have never seen them that small. They never got on the food and we kept the counters and sink wiped up so no issues. There are no restaurants on-site but many within walking distance. We used the pool every night and it was rarely crowded. The AC's in the LR and BRs kept the unit very cool and it was very hot outside. The desk staff was friendly and accommodating. If we ran out of something in the condo-trash bags, soap, detergent, coffee, sugar, etc. we just stopped in and they gave us more. We did multiple loads of laundry with the convenient in-room washers/dryers and I appreciated not having to buy supplies.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5