Loreto Bay Golf Resort & Spa at Baja

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 694 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    It was meh.....

    Reviewed by gabet201() on Jan 05, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Well where do I begin, the location of the hotel is great I'll give them that. We arrived in the afternoon, check in was smooth, the rooms are definitely outdated and in need of some TLC, the fixtures were old and the floor was deteriorating, there was mold growing from many areas of the bathroom. The walls are supper thin and not insulated so every loud noise from your neighbors is magnified. It seemed as if the staff was overwhelmed and understaffed, many of them showed their frustrations when they were flooded with customers at the pool area bar / cafe. The pools were freezing and the jacuzzi was constantly packed with people, although their website said the pool was heated, not true. Don't go for the "breakfast included" on their site, its not worth it. Two eggs and either ham, chorizo, or hot dog weenie is what you get everytime. Overall it was an "OK" place to stay, but for being owned by the wealthiest man in Mexico it definitely needs to be upgraded and the staff needs some serious customer service training. I don't think I saw a "manager" the whole time I was there, no sign of direction. I asked for a late check out since my flight was at 5pm and the front desk said absolutely not, although it was slow and no one was checking in when we left this is the type of customer service / attention to detail this place lacked. Unfortunately its not some place I can say I'd recommend, I went to Loreto for dinner twice at "La Mission" and it was day and night the level of service and attention to detail compared to Loreto Bay.

    Individual ratings:

    Service

    Service-2

    Value

    Value-2

    Slice of heaven

    Reviewed by Madeleine S(Bellevue, Washington) on Jan 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    One of the most beautiful places we have ever been. You really cannot beat the location and the facilities. Everyone is nice and works hard to make your vacation enjoyable. From sunrise to subset you are surrounded by beauty. This is not a party destination - it is one of restoration and serenity.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Golf expirience

    Reviewed by Estherzini() on Jan 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wunderful time on the golf course the views are spectacular every hole has his heauty. Want to thank the golfstaff, also Brad director of golf and Danny the golf pro to make our golf vacation a real joy. The clubhouse staff with food and sevice exelent. Thanks a lot.

    Very nice getaway

    Reviewed by 955albert(Los Angeles, California) on Dec 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We did not experience any of the issues with the negative reviews that we read about. We thoroughly enjoyed our stay. The machaca breakfast burritos at the restaurant and the burgers at the bar were delicious. All the staff (Jose Luis) was friendly, efficient and on point. The rooms were clean and we only needed to ask for an extra blanket at night. The weather was brisk and enjoyable. Overall, we look forward to returning.

    Peaceful getaway

    Reviewed by KaInSd() on Dec 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort was great especially for the price. We visited Thanksgiving week and it was not crowded at all, felt very safe. Very friendly and accommodating staff, good food and beautiful beach. I wouldn't call the resort 5 star based on luxuriousness, but for the price you just can't beat it. The rooms are good on amenities and the pool is great. Staff will take you out on the golf carts to go into Nopolo for the amazing restaurants. Sports bar & Spa were closed for Covid which was disappointing but the pool bar/restaurant had plenty to offer. Would be great if they had a little market in the resort, but the closest market is maybe a 5 minute walk so not bad.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-5