Hyatt Regency Los Angeles International Airport

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1352 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Fabulous location, renovated rooms, great Lounge Club and friendly staff

    Reviewed by saintba(San Diego, California) on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It's been several years since I was last at this hotel and wow they have done a great job renovating/refreshing it. The hotel is modern and has a clean and fresh look and feel. The rooms have more of a look of a W hotel now. My room was great and had a great view of the airport. It was cool seeing the planes taking off. Check in was quick and easy and the agent was friendly. You can't beat the location if you have a flight out the next day like I did. That's why I booked this hotel. I'm a Globalist and have free access to the Club Lounge and it's very nice with a nice selection of snacks and free drinks. The staff in there is very friendly and ask if you need anything. The room itself was comfortable. Although there is sound proof glass you can still hear some planes so keep that in mind if you're a light sleeper but I imagine you will have this issue no matter where you are close to the airport. This was much better than other hotels that I've stayed at near the airport. The only issues I encountered during my staff was the towel holder was broken when I checked in. No big deal for me but the maids need to do a better quality control check before check-in. Also, I ordered room service late one night for a snack and it was late. They forgot the guacamole with chips and salsa and they forgot the guacamole. It was late so I didn't bother calling down. I'm sure they would have sent it back up again but I didn't want to wait to eat. All in all a great hotel and I'd come back again.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Wow!!

    Reviewed by totalkout71(Oroville, California) on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    WOW....What a great experience! The food was terrific. The room was clean and comfortable. Room service was fast. The bar and restaurant downstairs was trendy and delicious.Definitely would recommend to others.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Happiness @ Hyatt LAX!

    Reviewed by Voyager17618192412() on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We've stayed here several times. Everytime we have a fabulous experience. The hotel is beautiful and the food is great. Shuttle to/from airport and near car rentals.This is an excellently placed Hyatt with a great staff!

    Not going back

    Reviewed by Jumaxel(Gold Coast, Australia) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Check in : 12th September Check out :15th September Pro: Yes is close to LAX. But thats it. Cons: Rude shuttle driver. Rooms looks have not been vacuum. Customer service at front desk need a PROPER training how to serve customer. Before i have book this Hotel, I Rang (from Australia) to make sure that we can check in a bit early (maybe around midday), because our International flight arrived around 9 am (LA time). Hyatt said: Yes that's not a problem, but please ring us a day before to reserve a room. A day before flying to LA (Brisbane is around 17 hours ahead than LA, so technically I rang almost 2 days in advance) , I rang from Australia to reserve a room. Hyatt said: not a problem. The morning we arrived at the Hotel. The front desk said: No, you can not check in until around 3 PM...I dont have any room for you. :( Bottom line I dont trust you guys.

    Individual ratings:

    Rooms

    Rooms-2

    Service

    Service-1

    Great place to be; near the airport......

    Reviewed by 157verak(Waimanalo, Hawaii) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Good amenities and service. Bell service employees are very gracious and professional. Always smiling and ready to assist. The food available is great and prices are reasonable. Staff at the front desk are cordial and polite and always makes you feel comfortable. They will recognize you as being a member of the Hyatt Club and ask if there is anything they could do for us while staying with them.