Hyatt Ziva Los Cabos

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 9028 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Pool Service

    Reviewed by lorenzogD4405KL() on May 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Talk about top notch service. Genaro was my server in the pool area for my 4 day stay there and he was amazing. He was very attentive to our needs and quick on bringing drinks and food to our cabana. The best server in the pool and I believe other guest will agree with me. The last time I was at the Hyatt Ziva was in 2018 and he took care of me then. When I arrived this year and recognized him I was very happy. I knew my service in the pool area was going to be first class. Thank you Genaro for taking care of us and keeping up your great service like always. I hope to see you next year.

    best trip ever!

    Reviewed by M9742ODsarah() on May 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    this hotel was great between the staff, cleanliness, entertainment, food, & overall service. the employees were extremely helpful & kind. tony, frankie, lily, & selena were great near the pool. they were extremely energetic & lively & our stay would not have been nearly as fun without the wonderful staff!

    Graduation Girls Trip

    Reviewed by myahh2021() on May 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Antonia, Franki, Celine, and Lillian were outstanding hosts our entire stay at Hyatt Viva Los Cabos. They are all so talented and really made our trip so special! My group will be returning for an annual trip next year!

    GREAT

    Reviewed by katannlow(San Antonio, Texas) on May 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had a piece of mind knowing of the COVID protocol and having to provide a negative test before returning to the States. The Staff was overly friendly, very warm and sincere with their hospitality. My master-suite pool view was better than expected...it was the adult pool which was very quiet and beautifully landscaped. There are plenty of food options from fine dining restaurants to casual dining at the international buffet. The food at the buffet was excellent! The nightly entertainment was a bonus too.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    May 2021

    Reviewed by Explore00344051291(Gurnee, Illinois) on May 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My boyfriend brought me here for my birthday weekend and I had the best week! Have been to the Hyatt ziva in Cancun and this one definitely matches up with it. Pros: amazing service, workers make sure you are well taken care of, food and atmosphere were incomparable, drinks were made to perfection, food was just hands down delicious, Cecilia at the hibachi place was the best server we had during our stay. Cons: being genuine I cannot think of any cons , this resort was amazing