Sheraton Grand Los Cabos Hacienda del Mar

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    6. Sheraton Grand Los Cabos Hacienda del Mar review

    What to expect (based on 2098 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Weekend work trip

    Reviewed by Nowandforver93() on Jul 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place is so serene. The staff is incredible and so friendly. Specifically Manuel at the De Cortez, we got in super early and he hooked us up with drinks and great food by the pool. We like him so much we ate breakfast there every day. He needs a raise! Thanks Manuel!!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Great vacation!

    Reviewed by Albenz65() on Jul 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our first trip to Cabo San Lucas. The Sheraton Grand was absolutely great. The service was outstanding, food was delicious, and hotel was beautiful. All of the staff were very friendly. Manny, our lobby ambassador, was especially helpful. We hope to go back soon.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Amazing resort!

    Reviewed by tammytgjp(San Francisco, California) on Jul 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We (family of 4) just spent 8 days at the Sheraton Grand Los Cabos. Our deal included breakfast but was not all-inclusive. We had a fantastic time. The resort is stunning. We loved our room (in the 2500 building), had a beautiful view of the ocean even though it was considered a "Garden view" room. Their breakfast is delicious. Everyone we encountered - front desk, concierge, the resort staff etc. - was super friendly and always ready to help. All their restaurants were fabulous with the best being the Pitahaya restaurant (I might be misspelling it.) Their food was the best I had in a long time, even our kids (8 & `14) agreed, plus all their restaurants offer views that are hard to beat. Fitness Center was also amazing...spacious and clean with all the latest equipment. Their beach is non-swimmable but you can still have a great time near the water. We did not rent a car and the resort is about 10 minutes outside of Cabo San Lucas. A taxi for 4 people cost $25, one way. It adds up so be aware if that is a consideration. Next time I would probably rent a car. We rented a car for a day and took a day trip to Todos Santos, which I also highly recommend. We also took a taxi to a nearby Walmart to stock up on water, snacks and "adult beverages." Overall, this resort is amazing. I highly recommend it for couples or families. We will definitely go back (just not in July, it's too hot.)

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Such an amazing place to stay

    Reviewed by MrV_7979(Visalia, California) on Jul 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Staying at the Sheraton Grand Los Cabos was such a fantastic experience that we will not soon forget. It was our first time visiting Cabo San Lucas and so we were quite excited for our stay. Suffice it to say that the Sheraton Grand was one of the best traveling experiences we have ever had. The staff caters to each visitor making everyone feel welcomed and cared for during their stay. The grounds of the resort are beautiful and well maintained. The room is spacious and had a very traditional feel to it with tile floor. The bathroom was a nice size with a separate shower, bathtub, and toilet. We stayed in a partial ocean view room that was quite close to the main lobby. Walking around the grounds and its pathways can be a little steep but nothing that most people could not handle. If it does present an issue the staff will cart you to and from your room to the pools and beach upon request. One thing to note is that the beach, although gorgeous, is not for swimming. It would be quite dangerous to enter the water even for an expert swimmer. The restaurants that are delightful. Everything we ate was of great quality and mouth watering. But beyond the food was the service. Whether it was drinks at the swim up bar or dinner at one of their fine restaurants the service was simply second to none. Please note that they do not accept cash on site and so everything is charged to the room. This made it very convenient. We were treated like family and that goes a long way in enjoying everything the resort has to offer. We are looking forward to staying here as soon as possible. It truly was such ab amazing place to stay, Cheers!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Beautiful resort, great amenities, wonderful staff

    Reviewed by debrad28(Muscatine, Iowa) on Jul 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I stayed here on a business trip. The resort it absolutely beautiful. Each room has a large bathroom with a jetted tub, a huge shower and double sinks. The rooms also include a small fridge stocked with refreshments. The food at the resort was very good, as was room service. There are three pools--one adult pool, which has limited seating, a large non-heated pool and a smaller heated pool. The beach is also very wide and nice. The bartenders were wonderful and remembered our drink orders throughout the day. However, the best thing about this resort is their staff. They truly care about your experience and have a saying "from the heart" and they place their hand over their heart when saying it. We would highly recommend this resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

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