Grand Palladium Lady Hamilton Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8120 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice people who work here. Especially want to highlight the Receptionist Movian for all of her hard work with my Group!

    Reviewed by MrsEbomonyi(Antioch, California) on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Rooms could use some more updates on Jamaica side of resort.The food, music, pools, beaches, and entertainment was amazing!!! All the hotel employees where great. Spa massage was great but compared to other Grand Palladium properties the hydrotherapy area could use an upgrade. Movian at reception was an excellent help with my Girls Trip group October 2019 before getting there and during our stay. I just wish she was able to help me when my roommates luggage was left at the resort and we were already at the airport. She did not have phone for me to reach her at and the persons at the lobby when I called were not very helpful in that situation. If I was able to call her it would have been a less stressful situation since she was familiar with me and my group. Thank Goodness for our AmStar representative who called the shuttle drive at the property who found it but I ended up paying $60 for a luggage that should have been on the shuttle. I had to stay back at the property with a client for issues they had with a room. So I feel I should be compensated for shuttling the luggage to the airport. I almost missed my flight.

    Individual ratings:

    Location

    Location-5

    Service

    Service-4

    Value

    Value-3

    First trip to Jamaica

    Reviewed by Rose C(Charlotte, North Carolina) on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Definitely on schedule for next year. Transportation from the airport 45 minute drive. Arrived at the resort which was gated. Checkin was flawless received a ground floor suite which was spacious and clean. Adult beach was wonderful for those who do not have children. Restaurants were clean, service was spot on! Friendly staff and helpful. Checkout was flawless

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Nice place to go

    Reviewed by alaincarignan(Quebec City, Canada) on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Pool was super! foods and service too i recommend. Room was pretty clean, peferct bed and i love this hotel and personels, i spend a good time with my wife and meet interresting peoples. it's fun to take a walk around the site. i love the very big pool.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Value

    Value-5

    Jovanne fitness, DJ pressy,and chucky entertainment.

    Reviewed by Britannia R() on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had a wonderful time with these guys I highly recommend that all the guest should meet these staffs I love the bar,food and the beach it's warm and it's a island vibe I will be back soon thank you for a excellent time.

    Great Stay

    Reviewed by Daniel H(Mansfield, United Kingdom) on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Jovanne and Shamarie were fantastic at keeping everybody motivated and the class fun. Great guys and a great workout. First class. They came around the pool first to get people involved, if they had more bikes they would have filled them but gave those without bikes different exercises to do to help them out. Brilliant class