Overview
Iberostar Grand Hotel Rose Hall offers an unrivaled experience, designed to pamper like never before. Here, guests are treated to an all-inclusive, all-suite, adults-only paradise, with gourmet dining and dazzling amenities. The elegant colonial style architecture offers a stunning atmosphere designed to offer maximum comfort and maximum pleasure.
Adults Only 18+
Guests staying at the Iberostar Grand have unlimited access to the Cinnamon Hill golf course and White Witch. The White Witch Golf Course opens on November 1, 2023 and closes on April 30, 2024. Golf is neither transferable nor interchangeable.
This includes a green fee, use of the driving range and transportation on behalf of Iberostar Grand Rose Hall. Please see the below mandatory applicable fees:
· Caddy ($ 15 USD and over)
· A private Golf cart fee (mandatory) of USD 79 per person, per round) to be paid at the Grand front desk
· Club rentals (USD 55)
· Drinks & Snacks ($)
*Rates subject to change without notice. Check with the front desk fore more information.
Check in
3 p.m.
Check out
12 p.m.
Rooms
295
Inclusions
- Daily activities
- Round-trip airport transfers
- Personal butler service
- Exchange privileges: Guests may use the facilities, restaurants, beach area and all amenities at the Iberostar Rose Hall Suites and the Iberostar Rose Hall Beach Resorts.
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Maximum 2 adults
- Large balcony or terrace with hammock
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 2 adults
- Large balcony or terrace with hammock
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 2 adults
- Butler service
- Large balcony or terrace with hammock
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Upper Grand Suites:
• Personalized pre-arrival contact to learn the guest’s preferences*
• Online check-in*
• Room selection through “My Room Online”
• Personalized welcome
• Special welcome drink
• Refreshing towel upon arrival
• Private check-in with a Hotel & Room orientation made by the butler
• Resort credits
• Customized Minibar
• Bottle of local wine/liquor
• 25% of discount on Star Prestige
• Butler courtesy call during stay
• 24 hour Guest Service
• Exclusive Grand Experience Team with butler service
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Ironing service
• Resort guided tour by appointment (Butler)
• Butler courtesy call, day before checkout
• Butler support for any guest needs
• Personalized farewell of guests
• Baggage claim by bellman in room
• Complimentary late check out* *Subject to availability.
- 1 king bed, or 2 double beds
- Pool view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Ceiling fan
- Concierge service
- Pillow menu
- Smoke-free
- 24 hour room service
- Access to the Spa's Hydotherapy area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Amenities
Lobby
Aerial View Pool
Aerial
Beach
Main Pool
Fitness Center
Fitness Centre
Buffet
Buffet
Kiniro
Restaurant
Restaurant
Restaurant
Restaurant
Sports Bar
Spa
Spa
Golf
Grounds
Location
Reviews
My worst vacation every here’s why
Travis S on Apr 12, 2024
I went to this hotel multiple times because I love going there never been a dull moment I went April 6-10 I paid for my stay before arriving then when it came for me to check out they say my payment reverse and I can’t use my card again to pay so I asked to have escorted to go get funds and come back they didn’t allow me to eat nor leave property then ends up calling cops I stay lock up for the night then my family had to fly in to Jamaica to pay in cash I was truly disappointing they didn’t give me a room or anything but had me escorted off property like a criminal and embarrassed me so much even the staff was wondering what happened I had guests there trying to defend me because I’m a people person I don’t bother no one and for that to happen to me I was truly heart broken because I’ve been visiting Iberostar since 2020 was just a sad and horrifying experience
EXCELLENCE AT ITS BEST - IBEROSTAR GRAND ROSE HALL
curley4 (Chicago) on Apr 12, 2024
We visited April 4-11, 2024. However, It's been awhile since I posted a review for my favorite hotel, Iberostar Grand Rose Hall. My Honey and I have been going there every year...most times, twice a year, for the past 14 years. Yes, 14 years! That says it all. Of course, hotel ambiance and maintenance is very important but Customer Service is a top priority when selecting a vacation resort. Just wanted to give kudos to some of the personnel that continues to give excellent service with a smile. I can start at the top with their management team, David or Daveed, ( new additions Max and Santana). Jordyn left last year but is sorely missed. She and David was a dynamic duo and I believe Max and Santana is definitely on the road to the same. Teresa, front desk mgr & Barrington (the Best), Baseine Public Relations Mgr & Nadika; Taneil, Head of Butler Services along with some of the best butlers ever...ROMELL #1; as well as Rohan, Chang, Rushane, Christopher are a great team. Lobby bar team, Clive, and Gary (old timers) are excellent bartenders. Others are Kerry and Kaczyn (?) dimples) have multiple responsibilities for beach and pool drink services. Some excellent bar hostesses as well but I can't recall all their names so not naming anyone. My favorite towel attendants Theolyn and Anishka are the best. Some of the top restaurant hostess over the years are Judy (Buffet); Dovia, Surf & Turf, who has just been promoted. Bellman Love; William, Leolyn (??) Star Friends...Smiley, Bubbles, Janell, Cash, Lisa and their new manager continue to make our stay enjoyable with their entertainment. I know I'm going to get in trouble because a couple of people, I didn't get their names...just know them by face recognition. Hopefully, they'll forgive me. Guest suites and the resort overall continue to be well maintained. Any problem or issues you may have will be addressed immediately. There are a couple of changes I'm not in agreement; however, David or Daveed (GM) took the time to explain the reasons. No matter, I do hope PAID SHOWS in the theatre will be banished and all the old shows are moved back to the inside theatre Dinner reservations should be re-implemented. It was a disappointment getting dressed to have dinner at a specific restaurant and now we get there and find out they have a private party or it's too crowded. David also explained why we no longer have "straws" for our drinks (environmental). It just makes no sense having a mixed drink with no straw but that can't be changed. A couple of other issues were only temporary changes so not mentioning those. My biggest disappointment was we missed LOBSTER SEASON by a few days. This has NEVER happened to us in the past 14 years so we couldn't "O.D." on lobster this time. We feel as if we're family whenever we're there and I highly recommend you visit Iberostar Grand whenever you visit Montego Bay. Leon and Curley - Hope to be back for our second visit 2024 in December.
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