Zoëtry Montego Bay Jamaica

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 690 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Already booking my next trip

    Reviewed by nicoletteeeeee() on Oct 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My boyfriend and I booked the swim out junior suite with soaking tub for his birthday and it was AMAZING! It was my boyfriends first time out of the US and while in a middle of a pandemic, it was alittle nerve wracking leaving our city. But once we got there, we really felt at home! Renee and Melissa (along with the rest of the staff) were absolutely incredible. We’ll never forget them or how comfortable they made our first stay in Jamaica. Besides the beautiful room, food and views (and weather of course) the staff honestly made our stay everything we imagined it would be. They set us up with a private driver that took us around the island comfortably, and had plenty of excursions that we could pick from. Even booked a private dinner for my boyfriends birthday and made our room all pretty and romantic! The hotel was completely sanitized everyday and there was hand sanitizer everywhere you turned! It was a very welcoming experience in the middle of a pandemic and we are 10000% returning.

    Fabulous vacation!

    Reviewed by meljaneDaniel(Alexandria, Virginia) on Oct 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed at Zoetry for ten fantastic days. The resort is beautiful, exceptionally clean and friendly. I have stayed at over ten different resorts in Jamaica and Zoetry is by far the best. Its quiet, so if you want nightlife, this is not the resort for you. But if you want impeccable service, good food, and a relaxing time Zoetry is the place for you! The rooms are very comfortable, with beautiful views, comfortable bed and clean rooms. The staff is great, Crystal, Barbara, Stacy, Julia, Althea and Tiana, just to mention a few. They were so warm and welcoming, and went above and beyond to accommodate myself and family, not to mention the GM Sandra, she will always take time to introduce herself to guests and make sure you have all your needs met for an incredible stay. It has a feel of a home away from home, because of the warm and friendly staff, who call you by your first name. Its a small resort, which made it even nicer due to Covid. I was actually very sad to leave, but will definitely be returning to Zoetry next year for sure.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Like having my own luxury home on the beach w/ private chef!

    Reviewed by EdMel100(United States) on Oct 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I stayed for 10 days. We never went any where else. Our room was very nice with an amazing view of the ocean. It was nice to be able to see the ocean from our bed. The service was above and beyond. Our stay was 7-17 October. To go to a Jamaican resort right now, from the US, you have to get a travel authorization with a copy of a negative COVID test. Service: The service was the best I have experienced and I have been to numerous resorts. Servers we very friendly, wore masks, and went out of their way to please. They served us food and beverages wherever and whenever we wanted. Food: The food was much better than the mass-produced meals at the bigger resorts. Everything was prepared individually and exquisitely! The chef even prepared items not on the menu, if requested. This was "hands down" the best food ever. Accommodations: Our room was wonderful, but the view was even better. Environment: The property is beautiful and quiet. There is an occasional soloist musician at dinner, but not much nightlife...which we were not looking for. We found the guests very friendly and "chill." Other: We had fresh coconut water every day; we often had meals out on the gazebo; one night management had the saxophonist follow us out to the gazebo...overall the experience was simply outstanding.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    BEST WEDDING EVER!

    Reviewed by cranstonk2020(Caribbean) on Oct 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nickeisha and I just want to thank the staff and management of ZOETRY montego for making our wedding the most memorable. Kaylia Harrison our wedding planner is simply the best. Every minor details were give full attention. From our first site visit Kaylia was the ultimate professional. She epitomizes what excellent customer service is all about. We trusted to executed what we envisioned our wedding to be and she didn't disappoint. We were able to relaxed on our wedding day which was 03rd of October 2020, and everything flowed seamlessly. The decor for the ceremony and reception areas were on point. Our guests were treated like royalty from they stepped on the property. The food and pastries were heavenly. The rooms were cleaned and spectacular. The rooms were luxurious at it's best. Tiana is an asset she ensure that all the guest were taken care of where food is concern. She enjoy her job. She went above and beyond for our guests. Christina who hosted our private dinner was fabulous. The 7 course dinner was simple the best. Kyle was constantly busy he worked tirelessly. Moving from room to room delivering anything that was requested.kamora was just fabulous with the bridal party. Big thanks to Melissa who also looked after us and our guest. We feel like family Cranston and Nickeisha Kelly JUST WANT TO SAY A BIG THANK YOU FOR MAKING OUR WEDDING AND STAY AT ZOETRY MONTEGO BAY THE BEST. KAYLIA HARRISON MY WIFE AND I WILL FOREVER REMEMBER YOU. EVERYTIME GOING FORWARD WHEN WE MENTION OUR WEDDING YOUR NAME WILL ALWAYS BE ON OUR LIPS. THANKS ZOETRY MONTEGO BAY. THE BEST RESORT EVER!

    First Guests After Re-opening!

    Reviewed by Dudley D() on Oct 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    An absolutely AMAZING place to relax and be at one with nature in a luxurious setting. The resort is practicing excellent COVID procedures regarding PPE, social distancing, sanitizing and adhering to procedures established. ZOETRY is absolutely Breathtakingly Beautiful, the food is delicious and the staff not only attends to your every need but they actually anticipate your needs in advance. The manager Sandra Bloom did everything possible to ensure our stay was a first class experience. She is an amazing person and her attitude and energy transfers to her staff. Tiana the F&B manager went above and beyond to make sure anything we wanted to eat was made to order and cooked to perfection. Every dish and drink was delicious and we fell in love with the Green juice and Melon banana smoothies. Kayla from the sales team made sure that we knew everything about the resort and checked on us frequently throughout our stay. She made sure we knew all about the resort to ensure we had a full and complete Zoetry experience. Kevin, Kyle and Melissa also made a lasting impression with exceptional service and a smile at every turn. Zoetry is my top choice for a beautiful, luxurious resort for rest, relaxation, culinary delights and impeccable, professional service with a smile in Montego Bay!