Hyatt Place at the Anaheim Resort / Convention Center

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1841 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great location--fantastic hotel!

    Reviewed by pcutler(Galveston, Texas) on Jun 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was really glad we stayed here. Closely located to the convention center and disneyland, and very well taken care of. Have stayed at other hotels nearby and this was by far the best. Plan to return for Disneyland in the summer

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Front desk staff had attitude

    Reviewed by Maria R(Antioch, United States) on Jun 24, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    You need to train your front desk staff. Girl had attitude after needing to fix my 2 night reservation that was under my name and the other under my husband's name. First of all, when I initially checked in, I already explained that I did not want to have to check in and then check back into the same room the next night. Staff said they were going to handle it. But, then did NOT explain to me clearly that I had to present my room key again for re-activation the next day. Staff the next day then had ATTITUDE with me when I expressed my confusion!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-1

    Value

    Value-3

    Great location and Great hotel staff

    Reviewed by tariwilliams(Santa Clarita, California) on Jun 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I came to Anaheim to meet friends for my birthday dinner at Ruth Chris (which is right next door). The hotel is very clean - almost seems like it's brand new. Room/Bed very clean and comfortable. All of the staff are very helpful and friendly.....great service.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great, but parking is terrible

    Reviewed by Meander21328581164() on Jun 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The resort is great. Rooms are very nice and spacious. Breakfast is included and wonderful. The parking is horrible however. They charge $20 per night to park and yet only have one floor underground parking. There are not enough spots for every room on site and by the evening people are double parking, blocking cars in or making spots where there really arent spots thus limiting the flow of traffic out of the garage.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Enjoyed our stay!

    Reviewed by StevensonRanch() on Jun 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thank you Oscar and Rittany for being so accommodating and making our stay wonderful. We really appreciated the water in the morning! We will be booking again next June when we need to come back again. Thank you, Anna

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