Portofino Inn and Suites

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1785 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Not my favorite Disney area hotel

    Reviewed by Eyoung77(Modesto, California) on Jan 31, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I really have always wanted to stay here. I was so disappointed. First the heater didnt work in our room. Then through no fault of the hotel the Sheraton employees were on strike and we were woken up at 4am to the sound of chanting and beating drums. The front desk employees were really nice. Then the internet was down for 1 1/2 days. They did upgrade us to make up for it but it was just a little frustrating. If I got a really great deal I might be willing to try again. The rooms were clean. They are right next to CVS, (nice perk) and within a 10-15 min walk to the park so not too bad but it could have been better. The kids really did love the bunk beds and their own tv.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Service

    Service-4

    Nice Hotel

    Reviewed by Ward409(Lethbridge, Canada) on Jan 16, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    A nice hotel a short walk from Disneyland. However,no safe in room. Clean and comfortable. Good value for money. Many coffee shops and restaurants in the area. Beds are good and while furniture is a little dated. Would return. Staff are excellent friendly and helpful.

    Nice room but loud hotel.. no sleep

    Reviewed by Kalieandkhloesmommy(Orcutt, California) on Jan 15, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We enjoyed the set up of the room but was very unhappy with how noisy the hotel is. You can hear every door close/people running and talking in hallways/ don’t get a room where you have guests above your room.. they kept us up all night. Will not stay again.

    Nice room great location

    Reviewed by Skyy419(Seattle, Washington) on Jan 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Nice room not fancy but close to the parks balcony was nice check in/out was easy and of course a great location didn't use any of the amenities but fridge was broken when we got into the room only took a few minutes to get a replacement up

    They made it easy to want to come back for another stay.

    Reviewed by Noodlechef69(Victoria, Canada) on Jan 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We drove from Victoria BC to spend our vacation at Disneyland, we were running late and called about doing a late check in,as long as we were there by midnight. all was going to be ok. as we arrived late and needed to book and extra day due to a booking error on my behalf..we were still greeted cheerfully by the night manager who checked us in and changed our reservation...she made our visit to this hotel so much better..every time we came into the lobby she greeted us with a smile and big ol hello. nice rooms close to everything...love this place to bits.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX