Disney's Art of Animation Resort

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 8542 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Reasonably Priced and you get what you pay for

    Reviewed by Krussey() on May 02, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I went with my family which is my wife, our 5 year old daughter, and 2 year old son. First, you can't really compare Disney hotels to non-Disney hotels. Sure, you might get a bigger room or nicer sheets at a non-Disney hotel for the same price as this, but you came to disney for Disney and nowhere else can compete with that. Simply the aura of being at Disney gives all Disney resorts an insurmountable advantage over any outside hotels. So, I'm simply reviewing this hotel based on itself, not compared to others. We paid under $200 per night for 4 nights. We stayed in the little mermaid standard room. The resort itself is close to the wide world of sports area and a short distance from the parks. We checked in through the app in advance and called the morning of our arrival to request our room be available before the 3:00 check in time and were told that our room would be available early. We got there around 2:00 and a room hadn't been assigned to us yet so we called again and were told it would be ready very soon. We decided to just walk around the resort while we waited and our room ended up being ready exactly at 3:00 so it obviously wasn't ready early like we were told it would be, but oh well. First thing, from the parking area to our room was about 100 yards, so it's a bit far trying to balance suitcases and two small children. And the lobby is about 1/4 mile from the little mermaid rooms so it's not as simple as just grabbing a luggage cart. The room itself is decorated with little mermaid stuff so the kids liked it. The beds are raised up by about 2 1/2 feet which allows room to store luggage and folded strollers. The downside is that the floor is hard faux wood so if a child falls, they'll most likely get hurt. We actually put a few spare pillows on the floor just in case one of the kids rolled off the bed in the middle of the night. There's a mini fridge taking up half the dresser under the TV but it was good to keep waters cold. The vanity area is separated from the rest of the room by a curtain that you can pull across. This helps block light at night and allows for privacy but doesn't help with sound so you have to be very quiet at night. The bathroom has a toilet with an extremely loud flush that sounds like a toilet on an airplane. I understand they want to avoid toilets getting stopped up but this just seemed excessive. If you flush in the middle of the night you'll definitely wake up everyone in the room. The bathtub/shower was nice. Honestly, the room is your basic hotel room just decorated with little mermaid stuff. Our room was on a corner and pretty close to the elevators and ice/vending area so we could hear people at all hours which was a bit annoying. The pool in the little mermaid area was nice but we didn't actually use it or the main pool by the lobby. On the lobby subject, the little mermaid rooms are not close to the lobby. They're a good 1/4 mile walk from the lobby. The only restaurant is also at the lobby. Since things are still mostly closed due to covid, you order food in the app on your phone and when you get to the restaurant you click a button saying you're there and then wait until it tells you that your food is ready. You also can't click the button saying you're there until you're actually there so this adds some additional waiting time. For this reason, we only ate there once for breakfast. The breakfast was actually pretty good but nothing special. One night we left the park without eating dinner so decided to order a pizza. The delivery driver said security wouldn't allow them to come to our room, only to the lobby. After a long day at the park, I didn't feel like walking all the way to the lobby, so I drove to the lobby to get the pizza and then drove back to our room. So yeah, the proximity of the mermaid rooms to the lobby kind of sucks. Regarding transportation, one of the key features mentioned regarding the art of animation resort is the availability of the skyliner. It's basically a ski lift gondola that takes you to and from Hollywood Studios or Epcot. It is pretty cool and the kids loved it, but again, it's near the lobby, so it's a long walk from the mermaid rooms. On a broader level, transportation options at Disney aren't that great. The skyliner only takes you to and from two parks and a few resorts. The monorail is only useful for magic kingdom. There are busses but they require you to fold up strollers and, especially now, the lines can be pretty long in the morning and evening. We actually drove from the resort to animal kingdom and magic kingdom because it was most convenient and parking is free if you are staying at a Disney resort. There are actually signs at the resort recommending guests drive and park instead of using the other transportation options. When parking, it's generally a pretty long walk from the parking lot to the entrance of each park. For magic kingdom you park and walk to the monorail which then takes you to the entrance of magic kingdom. It seems like Disney could figure out more convenient transportation and parking options. To summarize, here's the pros and cons. Pros: Staying at Disney is an experience that can't be beat. The experience itself gives all Disney resorts an advantage. Price. This resort has a lot of amenities that are tough to find in this price range. The skyliner is cool and convenient but far from the mermaid rooms and only goes to two of the parks. Cons: - The mermaid rooms are far from the lobby, restaurant, main pool, and skyliner. - The rooms are basic and what you'd expect from an inexpensive motel. - The beds are raised off the ground creating a fall hazard for children. - Housekeeping was almost non-existent but this may be due to the modified cleaning regimen due to covid. They only gave us new towels and took out the trash on one day out of the 4 we were there. - The transportation options in general aren't great. Be prepared to drive to magic kingdom and animal kingdom and have a long walk from the parking area to the entrance of each park. So, would I stay here again? Probably not. This resort falls into a strange middle ground when compared against other disney resorts. If you're just looking to save money and have a place to sleep each night, go to the all star or pop century resorts which are typically a little less expensive. If you're looking for a convenient location or a nicer experience, go to one of the nicer resorts that aren't so spread out and access to amenities doesn't require a long walk. The resort options at Disney are extensive and you should be able to find a better option than this one.

    First time at a Disney hotel and will be the last

    Reviewed by YankeesGirl1979(Tampa, Florida, United States) on Apr 25, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We only love about 2 hours from Disney so we frequent a lot due to being a Passholders. We wanted to surprise my soon to be 7 year old a Disney hotel, experience and plus since she loves the little mermaid we decided to book this room. When I made the reservation on the phone they out a note in there that I wanted a room that no one has been in the last 24-48 hours, checked In (around 7PM) And said this is impossible and I said how when I was told over the phone this wouldn’t be an issue. Got to our room, it was cute, very small but it would do as again my daughter loves the little mermaid and we were there to celebrate her. The next morning my daughter is getting ready and my husband says what is that on the floor, it was a a mixture of black hair and black curly hair all on the floor (my daughter and I have blonde hair), needless to say we were disgusted (we cleaned it up). Went to take a shower and it look like dried up vomit on the shower walls. The hotel manager that oversees the cleaning crew said he came to the room it looked like bad soap scum and the chemicals the cleaning crew used wasn’t the correct cleaning chemicals, so you mean to tell me my shower wasn’t cleaned correctly, he was mortified and embarrassed to tell me this. He said we could move to another room and I said we were walking to the sky liner and won’t be back till late and this wasn’t possible. He ended up credited back $100 towards our stay. That evening Friday we had to call security along with Thursday as our Neighboor kept slamming the door with the safety latch in between the door and it sounded like someone was bowling every 5 minutes. Saturday morning we had to call security again as the bowling sound was back due to the Neighboor putting the security latch in between the door. That night ended up at the pool, I heard someone next to me sanding, it was so loud, looked next to me and she was taking a calluses remover and scrapping the bottom of her feet at a table at the pool, how unsanitary and disgusting. I mean who does this. Then she gets up goes to the side of the pool washes her feet off and says man my feet are hot, well mine would be too if I was sitting then sanding down my heels. Needless to say this was our first Disney experience at a hotel and will be out last. I will stick with my Marriott. Edited to add: I have photos of everything.

    NOT Honest Triple check room before you leave THEIFS

    Reviewed by bradcutlet() on Apr 24, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    You can feel the dishonest eyes lurking around every corner. There is a reason you so not see them at all. They are thieves. Long story short. Left my blue-tooth speak pill behind and of course the "investigation" was launched. We all know what that means if they say that right away! Art of thieves! Return my item you crippled little crooks!

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Service

    Service-1

    AoA Redeemed

    Reviewed by Greg M() on Apr 24, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is my second review of this resort. The first time we stayed here, we where in the Little Mermaid Room. My review of that room was not flattering. This time, do to overbooking, we were moved to the Cars Suite from our original resort. I knew that we were getting a bigger room with the upgrade, and we were staying a week on this trip, so I was willing to give the resort another shot. I am glad I did. The room was great. There was plenty of space for us to spread out, and the kids loved the theming. The pool area was clean and felt safe. The whole experience was much better than the last time I stayed here.

    Quick stay while attending a wedding.

    Reviewed by MMA1963(Larose) on Apr 20, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    A quick Orlando trip for a wedding of two Disney cast members. This is my second stay at AOA. My first was in The Little Mermaid room. This trip we were in a Finding Nemo Family Suite. Check in took a few minutes but actually getting into a room took hours after being told my room would be ready in 45 minutes. All cast members were nice but I have to say the baggage area cast members were awesome. So kind and friendly and very helpful. The suite was great. You have an actual room with a so call queen bed which was more like a full size bed, tv and bathroom with a huge walk in shower. Then there was a table/murphy bed and also a sofa bed. There are two extra chairs around the sofa area near the tv. The second bathroom was a shower/tub combo with a separate sink area. There was a small sink, dorm type refrigerator, coffee maker with coffee, tea and condiments. There was individually wrapped bowls, plates, cups and utensils. Also there was a roll of paper towels on the paper towel holder plus an extra roll in the cabinet. I have to say this is definitely the way to do Disney. A family suite is great especially with a second bathroom. The decor in the suite was terrific down to what looked like seaweed on the blue floor. The decor on the Finding Nemo buildings were so vibrant. The big blue pool was crystal clear. There’s a splash pad kind of area for little kids plus a playground. We were in the middle building which was very close to the sky liner. The sky liner was a great mode of transportation. You do have to get off the sky liner to catch another sky liner to get to your final destination. Everything was great except the food court. There wasn’t much of a food selection like what was offered before the coronavirus. The cast members did everything in their power to shove mobile ordering down our throats. When we told them we prefer to order in person they kept trying to make us use mobile ordering. They kept saying “you will have to wait the same amount of time for mobile orders or in person orders”. They made it sound like mobile ordering was the only way you could get food. All of our food came out room temperature actually almost cold. Other guest around us said the same thing about the food court meals. We actually walked to Pop Century one night to eat the pot roast from their food court. The gift shop has been reduced in size. All the coolers where bottle water, milk and other cold items were are no longer available. You can order milk (by the half gallon) in the food court. I only know this because we seen a guest picking up his half galling of milk where you pick up your food orders. By the way mask had to be worn at the resort and in the theme parks. Besides those few minor downsides I mentioned we still really enjoyed our stay at AOA.