Doubletree at the Entrance to Universal

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1767 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Visit Universal studios

    Reviewed by P6781OSjenniferr() on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very pleasant. All staff were friendly and helpful. A lot of food options - quick and sit down. Nice size pool and spa (awesome). Rooms were clean and pleasant. Great view. Great blinds to block out sun. Close to universal studios but still exhausting walking to and from each day and was unable to get on shuttles do to capacity limits.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Nice hotel

    Reviewed by asch600() on Apr 07, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Hotel was very good deal, good location, very nice and clean. Had to call customer service prior to stay and that experience was horrible which is the reason for the service rating. The people at the actual hotel were great.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-5

    Great service and excellent location

    Reviewed by d0minique130() on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Customer service was amazing and the hotel was very clean. The location was perfect for visiting universal studios. My only issue was there was no microwave in the room. Will be staying again on my next trip.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great hotel, extremely affordable, very pleasant staff

    Reviewed by LJVice(Winchester, Virginia) on Apr 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were welcomed to this hotel by one of the most pleasant Hotel staff members I’ve ever met, I believe his name was Brian. Of all the hotels and resorts and stayed at last month, this was easily the cleanest. We enjoyed two complementary drinks, the refrigerator at the front desk was also stocked. The pool was very nice, as was the hot tub. My only two things that would make it better are opening of the pool sidebar bar, and extending their pool hours themselves.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    House keeping suspended but they don’t tell you before you reserve.

    Reviewed by BlancaN(Cancun, Mexico) on Apr 04, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    House keeping is only available if you request it 24 hours ahead. They do not disclose this information ahead of time and before your trip. Would expect more of a heads up before your travel arrangements .