Universal's Loews Sapphire Falls Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3950 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Must visit!

    Reviewed by 908deannc(Houston, Texas) on Feb 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent place to stay!!! You should definitely bring your children. I came on business and I will return for a vacation. The rooms are nice and the service was excellent. The food at our business retreat was excellent and healthy...delicious!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Very Nice!

    Reviewed by Stephanie B(Rockfield, Kentucky) on Feb 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    For the price of the room (even with a Universal Pass Holder discount), I was a little underwhelmed. The staff was amazing, exceptionally friendly & helpful. However, the room itself was like pretty much every other hotel. You're spending more to be AT Universal. The security process from boarding the boats to getting to the park is a big time saver.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Great vacation

    Reviewed by Camper12138005319(Baltimore, Maryland) on Feb 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place is awesome! Great customer service, clean room, huge pool. Boat transport to City walk was quick and convenient.Food prices a bit steep,but so is everything in the resorts. Would definitely recommend and go back.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Nice Hotel

    Reviewed by NorthStar63518810795() on Feb 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great hotel, nice and comfortable rooms, very clean, and close to parks.Staff is very friendly and service was great as well. I will definitely stay again at this hotel for a family vacation. Love the Pool, food and drinks were great too!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Awesome

    Reviewed by BNA11() on Feb 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Really awesome. The staff was very polite and we had a great time. The boat ride to the parks is very convenient. Pool service is also awesome. Food and staff at the pool were excellent. The rooms are very clean.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

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