Universal's Loews Sapphire Falls Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 5202 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Loews Sapphire is a Gem

    Reviewed by Catherine L(Bradley Airport- Windsor, United States) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The atmosphere, the room being so clean, the food being excellent and exceptional service. We always book here no matter if we are there for the Park or for Orlando, it beautiful hotel but the service is top notch.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Weekend Universal Orlando Vacation

    Reviewed by Brien J(Carrollton, Georgia) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very Clean, spacious hotel...We went to the park first and checked in afterwards so I cant speak to the availability of rooms before 7pm. Very Comfortable Beds after a long day of walking at the theme parks. There was a minor problem at check in due to the computer system being down, so it took 15+ minutes to get room keys and I was unfortunately given the keys to a room already occupied. It took another 15+ minutes to get keys to a new / unoccupied room BUT the hotel did offer 2 free drinks or breakfast at one of the onsite restaurants as compensation and someone from management called the next morning to apologize, even though I considered the matter closed! Everything else went off without complaint! Plenty of parking at the onsite parking garage. We stayed on property all 3 days (2 nights), so I cant comment on coming in and out of the hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Lovely place to stay

    Reviewed by sjwats0n() on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great pool area. Convenient boat transportation to parks. Food in hotel was excellent. Check in was a breeze by courteous and knowledgeable staff. Hotel is well designed with easy access to the common areas.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    AWESOME

    Reviewed by KJack89(Atlanta, Georgia) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort is great for both a business and personal visit! The rooms are exceptionally clean and the staff is awesome (extremely)! I would strongly recommend the hotel to any and everybody!! The hotel is convenient to Universal and great restaurants, and the price is great giving you way more value for the money!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Love it here!

    Reviewed by afc5907(Taunton, Massachusetts) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful design and fabulous decor. The friendly and professional staff can't seem to do enough to improve your vacation experience. My 87 year old parents both rented scooters for mobility and there was plenty of room for them to drive around the property. Great food too!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5