Embassy Suites by Hilton Scottsdale Resort

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 944 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Older property in need of a full renovation including all the elevators, closet doors, phone system

    Reviewed by 450eyedoc() on Dec 14, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Older property in need of a full renovation including all the elevators, closet doors, phone system. Safety is not a priority. Stairway lights were pout and not replaced when requested. The HVAC fluctuates 5 degrees with two temperatures, too hot and too cold. The automatic no motion turns down the heat left the room freezing at times.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-2

    Business Trip

    Reviewed by 305glee2015(Los Angeles, California) on Dec 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here doing a business trip, so the review is from that point of view. Business travelers, the morning breakfast and and evening reception are very nice. As an Embassy Suite, set the breakfast expectations accordingly, but the staff is very nice and helpful and the location of the breakfast/reception is very warm and inviting in its own space rather than being attached to the lobby. The room had plenty of business necessities, and the location was quiet. It is a resort, but I stayed during the Winter, so did not have the families or summer vacation crowd.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Great location, very nice setup

    Reviewed by 499kurtl(Rockford, Michigan) on Dec 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was great except there was a very large group of Pittsburgh Steelers fans (visiting for the game) who didn't seem to understand that smoking was not allowed in the public areas around the pool, restaurants, parking lots, walkways, etc. The hotel staff said they talked to them several times, but they didn't seem to care because they didn't stop. If it weren't for this group of very inconsiderate guests, it would have been a great experience.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Very accommodating

    Reviewed by r0anna() on Dec 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The suites were very comfortable. The staff was very friendly and accommodating in setting up the rooms for our meeting needs. The tables and chairs set up outside for people to meet were especially helpful.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Another excellent Hilton property

    Reviewed by Anna Marie A A(Waterford, Michigan) on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have stayed at this location many times for work and it always has been wonderful. Staff and service are amazing not to mention the food. I have only visited for work and the conference staff are very accommodating.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5