Crown Paradise Golden Puerto Vallarta

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3803 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Property is in bankruptcy

    Reviewed by dak573(Addison, Texas) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Your hotel should be rated 2 stars at best. Everything in your property is in disrepair, falling , or artificial including breakfast milk! Compare your property with similar priced hotels like the riu palace pacifico. No chance at all.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-2

    Rooms

    Rooms-2

    Service

    Service-1

    Value

    Value-1

    Decent Resort

    Reviewed by Audreyrose77(Oregon) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    A few things could be improved on.When we arrived,we were told they were overbooked and we had to stay the first 2 nights in a different room. the room was not very desirable, next to the towel hut and a very noisy hallway. Daniel was very helpful moving our luggage to the different roomafter the 2 days. The beach area has a constant stream of vendors walking by, shouting out what they are selling. The buffet dining was alright, but pretty repetitious after a week. The outdoor eating area had too many birds landing on tables. They could use some screening of some sort. Alot of construction going on.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    amazing resort

    Reviewed by jamietienda(San Francisco, California) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is the second time i visit crown paradise. earlier in the year i stayed in the family side, this time i stayed in the adult side. from the service to the entertainment, the entire experience was great. 100% recommended to everyone!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Pretty good place!!

    Reviewed by Candace H() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the moment we walked in and were greeted by Martin, we knew it was going to be amazing. Everyone was so very friendly and happy! Great vibes and so relaxing. The hotel is a bit outdated but honestly it was always so clean, that you didn’t really notice. . Except for the leaks in the halls, but that didn’t ruin our experience at all. Every day, the buffet runs from 8am-10pm! It’s pretty convenient and a great selection. I’m not saying it was top notch food, but out of all the places we’ve been in Mexico, this food was the best. They also always had a grill, so you could make tour own pasta, stir fry, omelettes. Our usual server Salvador, was great, he made sure we were good at all times and we Never waited on him for anything. He’s a great guy with a very kind heart. The outdoor bar served delicious fresh sandwiches and paninis for lunch, then usually sushi in the evening. ?? as for the room service.. I called and made an order, a hour later I called and wondered how much longer until it would be there. He told me; they didn’t have an order for me...?? so I reordered and it was there in a half hour and was good, but The pizza could have been cooked a bit longer. Yolanda was our room cleaner, again, super friendly! She made sure everything was perfect when she cleaned our room. The location is about 6 km away from the romantic zone, so it was nice to be away from the business, but it was still just the perfect amount of busy. The spa across from the hotel by the bar... you need to go! They do amazing back/full body massage. We went three times in one week, that’s how good it was! Seriously ?????????????? and I know there is a lot of people out there who are scared to leave the resort, but honestly, we went EVERYWHERE and didn’t have ONE single issue. Everyone is pretty friendly ! We absolutely loved puerto Vallarta and can not wait to come back. I recommend this hotel to everyone, with the ocean view, and the beach being so beautiful with the wave sounds as your white noise and no children, was so perfect!!

    Great place, great services

    Reviewed by lir019() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Visited Acqua Di Mare Spa. Outstanding service, a VIP experience for a very affordable price compared to other Spas. Jose at the front desk was very professional and helpful. Dalia has excellent massage skills. The facility is clean and luxurious. The massage package comes with complimentary access to the steam room and Jacuzzi prior to the massage service. Definitely coming back

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5