Hacienda Buenaventura Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 3344 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Satisfied

    Reviewed by guillermozavala751() on Apr 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All in all my stay at the Buenaventura hotel was a last minute decision that was a satisfying experience and I would recommend it to anyone who is interested in making a trip to Mexico I also would like to come back again

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Nice Mexican charm Hotel

    Reviewed by landonmty() on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nice Mexican themed Hotel, with great staff and facilites. Near the airport and close to the downtown, really a great location to acces everywhete in puerto vallarta, the beach club, was excellent too.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Buenaventura Grand Upgrade

    Reviewed by cupieking(Riverton, Utah) on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We originally booked at the Hacienda, but were upgraded to the Grand. Great staff, amazing food, and a great location. Miguel, Nestor, Fausto, and Viktor provided excellent service. There is a beautiful soul in Puerto Vallarta that comes through when you walk the streets. The locals are all really helpful and willing to share the history of their city. Thank you Buenaventura Grand staff and family. This was a vacation that all of us needed. Hopefully, your amazing city springs back from the severe economic downturn caused by economic shutdowns related to COVID-19.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Christmas Holiday 2020

    Reviewed by Rance S(Lehi, Utah) on Jan 05, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here as a family over the Christmas holiday. The hotel has a rustic charm to it that makes it feel small and intimate. The staff was wonderful and attentive. Rooms were spacious and clean. The pool area was nice and the water was just the right temperature. For late afternoon sun they did have the beach club which is 2 blocks away (a quick 5 minute walk) that provided a great setting for watching the sun set over the Pacific. We do wish they would have had a hot tub to soak in. One of the nights we were there it got chilly (dropped below 50 degrees) and the showers just didn't seem to get hot enough to take the chill off. While the food was good and abundant, we were hoping for more flavors and zest...which means the food can be a little bland. Everything was good, but nothing really stood out as a "gotta go back for more of _______" type of experience.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Amazing service

    Reviewed by Raelynn D(Edmonton, Canada) on Dec 28, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed for 2 nights before continuing our vacation at another resort, and enjoyed our stay at this little place. It is very small - but it was everything we needed for a short stay. The food was okay, exactly what we expected. The drinks were amazing, and the service was even more amazing. The covid precautions made us feel completely safe. We want to send extra thanks to bartenders Ivan and Orlando for their excellent service and drinks. And a huge thanks to restaurant servers Gloria Lopez, Dulce, Antonio and Diana Gonzales for their excellent service during our meals.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5