Grand Park Royal Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1590 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    25 year Anniversary & Family getaway

    Reviewed by Trail23432885333() on Nov 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a wonderful week at Park Royal, Great food & entertainment, Extremely friendlyhelpful people working at the resort!!! Shout out to TONY for all the entertainment & taking good care of us!! Also went to town and the locals wer every kind , VERY safe

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Vacation

    Reviewed by Marcella B() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our stay was great. The view from our room was stunning. Listening to the waves while laying in bed is so special. The staff were terrific. Special thanks to Rodrigo, Orlando and Teodoro our breakfast servers. Ulises seemed to be ever where with a warm Hola and cheerful smile and hand shake, he was so pleasant and helpful. It was such a pleasure to have Natalia checked us in and her joyful personality was always refreshing and welcoming throughout the week Angelia was cheerful and reminded us to take advantage of “happy hour” that started at 11!! It didn’t matter if we sat on the beach or at the pool she kept the drinks and snacks coming. All the restaurants were top notch. The water was very clear and snorkeling was a blast. The beach was great as well. I recommend to use Uber to get around it saves you money and they are way more professional than the taxi’s.

    Park royal in PV

    Reviewed by franciscoaU4765SW(Roseville, California) on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a great time here with the wife. Get a higher floor. The staff mostly speaks English so brush up on that Espanol. Also tips go a long way in your service. The service is great either way but you can see the difference it makes to them instantly. Love pv

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    EXCELLENT

    Reviewed by rmaini2019() on Nov 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great place with excellent service and few exceptional people like Katia ,Tony and people in the Buffett center ...Bar liquor choices could be improvised but overall it is good place to travel again ..Thanks

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-4

    Great experience, great staff,great vacation

    Reviewed by Ana Paula C() on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I just want to thank all the staff that helped to make our vacation a unique experience, specially at the restaurants Sandy, Filiberto,Teodoro,Oscar,Alfredo,Rodrigo and Orlando that treat us excellent always so helpful,excellent service! Thank you And the animation crew that always keep a great environment,exciting activities and prepared a beautiful surprise for my sons bday! Those details is what makes the difference and what makes u want to come back! Definitely we’ll be back we recommend this place for A great vacation! Keep the great work!! Guys

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5