Occidental Caribe

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 12397 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Food was awful!

    Reviewed by Aileen E() on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The grounds are beautiful, but the food is just disgusting. No better than dorm food in college, trust me I remember! The food in the restaurants was no better than the buffet. Japanese was ok. All others terrible. Alcohol not good either. Soda was always flat in my drinks. I got sick two days in because I was not eating properly. Pounding headache, body aches, stuffy runny nose that lasted three days! This place would’ve been fine if the food was better. Very disappointed. The WiFi was also ridiculous, it logs you out every single time you stop using your phone, and you have re-log in with the code every single time.

    Terrible food and drinks

    Reviewed by nico142004(New York City, New York) on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Food and drinks were so bad we had to search constantly for something remotely fresh. There was no indulging....spent more time in the bathroom than on the beach. Drinks were not worth it they were so awful....did not drink during the whole stay. Staff was rude and WiFi was ridiculous. The whole place felt like no one wanted to be there.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-1

    Value

    Value-2

    Excellent

    Reviewed by Voyage60691126876() on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Liked very much. I could repeat the trip. Cozy ambient. Should consider including wi fi in packages. In gift shop personal try to trick with value of US money. Rooms need remodeling. The sound at the teatro was not so good

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-5

    Beautiful place. Staff with bad attitude

    Reviewed by lquija710137(Atlanta, Georgia) on Sep 09, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    They need air conditioning at the reception and the restaurant is too hot and it was unpleasant to travel to wait in a crowded place and heated in the same way is the buffet restaurant. The employees have a bad attitude, they don't say hello, they don't smile, I'm on vacation and I hope the atmosphere is pleasant. And my bathtub was stuck, I think they are too old.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-3

    Great value for the money

    Reviewed by Ion B() on Sep 08, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    You get a beautiful location and a very competitive price. If you are not a food gourmand and ok with below average service and friendliness this is a good place to come to. I think staff is overworked and underpaid which probably translates to attitude towards guests.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-2

    Value

    Value-5