El Dorado Seaside Suites, by Karisma

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    6. El Dorado Seaside Suites, by Karisma review

    What to expect (based on 11444 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Best Staff in all of the Caribbean!!

    Reviewed by Jim S() on Jul 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I just returned from our eighth trip to El Dorado Seaside Suites. The resort had only been back open from the Covid shutdown for two days when we arrived and WOW! From the welcome we received, to the great food and the beautiful resort it was outstanding. But to us what makes this place special is the staff. Thank you to the people here who make us feel like we are being welcomed into the home of family. Ursula Szylak (Ula), Emmanuelle Pariss Garcia, Sergio Santos, Cynthia Aboyte, Ubaldo Canche, Eugenia Campero, Veronica Balam Moo, Itzel Nativitas, Jose, Suemy and Oscar! We will see you all again soon!!!!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Pure luxury!

    Reviewed by marklynham(Newport Pagnell, United Kingdom) on Jul 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We hadnt done an all inclusive holiday before but if they are all like this then we cant wait to go on another one. The resort was spectacular, all the staff were so friendly, it was very clean. The food at all 9 restaurants was fantastics. The beach was great with food and drink close to hand.

    Really good budget holiday- would recommend for groups

    Reviewed by tlg23(London, United Kingdom) on Jun 27, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Arrival was very good, gave us scented towels and taken to rooms. Rooms are extremely clean and cleaners did an amazing job throughout the week. Jacuzzi in the rooms are a luxury, the bathrooms are just as nice. We stayed on bungalow side, not the “American” hotel type side which is much nicer if you want some peace and quiet! Lots of middle age and elderly couples, a few couples our age which is nice. They have a gym over the other side of resort which has some basic stuff, and they have a Pilates studio which some minimal equipment the other side. Outside bars are fantastic, there’s a few things to do like table tennis. There’s a ice cream place, several restaurants. The best ones were the Asian and Mexican restaurants- try and go to these a few times, book these early and three days in advance. The waiters here are excellent. The restaurants to avoid were the “pub”- food was cold, and Italian (food served with baking paper still on it and overcooked food). The atmosphere in evening is great, and there’s lots to do entertainment wise. Equally you can enjoy room service. The beach is beautiful, clear blue waters and there’s a few beach beds and loungers. Twice we didn’t get out early enough to reserve, and the beach boy brought us sunloungers. Make sure you tip well and for most things, it is the custom in Mexico. The majority of staff are extremely polite and helpful- apart from staff in self serve restaurant (opened late and a little stroppy!). Make sure you try and stay at least 10 days and get some excursions in. We had a really good time overall and enjoyed our time in Mexico- would defiantly recommend this hotel and would come back again!

    A very nice hotel indeed!

    Reviewed by sarahkJ7702II() on Jun 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was a last minute additional holiday for us, we got a very good deal so wasn't sure what to expect for the money. But was very pleasantly surprised when we arrived, in what seemed like a jungle, as it's very green with the rooms set amongst the palm trees, so it takes a while to get your bearings. They use golf buggies to get you around, but liked to walk and find the bars/restaurants. You can book into the different restaurants through the concierge, their offices are located near your block of rooms and are very helpful in making any bookings or sorting any issues/problems you may have, use these and not the main reception. One downside is the fact you need to be up before the sun if you want a bali bed (that's not in the shade) or a good sunbed on the beach, as you can get as many pool towels as you like people were taking up sunbeds all over as well as bali beds. But it was nice to sit and watch the sun rise! The food was good, plenty of choice, we also used room service as this was great, good menu it took 25 to 30 and you could order wine too, all food was hot and very tasty. If you do get on the beach the butlers are amazing, they come with cold flannels drinks snacks and clean your bed down of sand when you're in the sea, lovely added touches make this a great choice of hotel. We went just before Christmas so it wasn't too busy, mainly couples and we didn't see anyone drunk or any drug taking, which we experienced in Cancun. It's over an hour transfer from the airport, you can get taxi's and we were quoted $65 one way, so if you don't want to wait around get one of these. There is quite a bit of wildlife around, the lizards are enormous but aren't bothered by people, they just give you a fright when you first see them. We didn't do any trips as we were only there for a week, but they will try to sell you them at the reps meeting. If you like a bit of luxury that doesn't cost the earth with lovely surroundings and people then you won't go far wrong here. We plan to return at Christmas if we're allowed!

    You definitely need to visit!

    Reviewed by WendRowlands() on Jun 26, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Brilliant location and facilities. Plenty of entertainment. Loved the sun beds and beach area. Food fabulous. Plenty of choice of excellent all inclusive restaurants. Will be back one day! Hope it stays as good as it was!!