Grand Bahia Principe Coba

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 15871 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Second Trip just as good as the first

    Reviewed by Malaya567(Calgary, Canada) on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We returned to Coba with friends after our first trip in 2016, and we had We requested rooms near the other couple we travelled with and ended up right next to each other. Our rooms were cleaned and restocked daily, with no AC issues. The buffet and snack bar food was even better than last time. Almost all of the little changes we noticed since our last visit were improvements - it was fantastic! One con is that wifi is no longer free in your room. You can get free wifi in the lobbies, but sometimes the login didn't work. This wasn't a huge deal for us as we were there to unwind and unplug, but it would have been nice to have wifi in our rooms like we used to. The staff at this resort are wonderful. A special note for Julian, the bartender in the Golden Lobby. We ran into him on our second day, and for the rest of the trip went back to see him. If we were at the quiet/jaccuzzi pools, or the main one, he would make the trip to check in on us, and it was fantastic. He was so kind and personable and a delight to get to know over the course of a week...doesn't hurt that he can make a mean mojito! He made out trip that much better!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-4

    Service

    Service-5

    Truly Devine

    Reviewed by 454caitlind(Liverpool, United Kingdom) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at the Grand Bahia Principe Coba in September 2019. From start to finish it was truly Devine. Our room was so clean and had just the right facilities. A fridge which you got free drinks ( Coca Cola, Fanta and Beer) that were restocked every day. The room also had tea and coffee and a flask and bottled water. The all inclusive Buffett was lovely. Breakfast, lunch and dinner. A few bits that were not the best, but can’t fault it. The restaurants on the resort were amazing aswell (le gourmet) was our favourite. The hotel pools were fantastic! A pool bar was on our resort, as many drinks as you want! Water park for children. The pool area was nice and lively but not too loud. We booked amazing excursions through the hotel at a very good price, far better the tui prices which are in the hotel. Over all just a truly amazing time spent here the beaches are beautiful and it’s an amazing atmosphere. Finally, saving the best until last. The staff. It was my first visit to Mexico and I didn’t know what to expect. I’ve never met nicer people. Every single person who worked there went above and beyond to help. They checked up on you, the drivers who drove the golf buggies around the resort were so friendly. Honestly, the staff & people of Mexico made our holiday. Some of the nicest people I’ve ever met. The staff truly deserve the best. Thankyou for having us. We will deffinetly be back.

    Amazing holidays

    Reviewed by Ricardo M(Setubal, Portugal) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was the first time I went to the Caribe and my expectations were really high. Once I got to the hotel all my expectations were exceeded. The staff is amazingly friendly, always with a smile and able to help, the food was awesome, the communal areas are big and spacious, the animal life brings another amazing natural environment, the food and drinks service is very good as well!! The room was huge, beds are comfortable, everything was clean and tidy, the safe works perfectly and the air con and the fan were true friends.. in the last days we had a bit of sargassum on the water but it was amazing the work performed by the staff, with nets, shovels and trucks to clean the beach!! I feel that every single person of the staff gave their best to satisfy ourselves and their sympathy made all the difference in our holidays. The next time I’ll be in Riviera Maya this hotel is definitely going to be my choice! 5* thank you

    Beautiful resort

    Reviewed by Lise N() on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    It’s a beautiful resort clean, wonderful staff, good food. My concern is safety on marble wet stairs I would suggest a anti skid tape so many are falling down the stairs when they are wet. Another suggestion is shade in the court yard not enough and with our Canadian fair skin we kind of burn easy. The rest is great place to stay.

    Disappointed! Snakes everywhere...so gross!!

    Reviewed by 195kathya(Toronto, Canada) on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    SNAKES EVERYWHERE!! Hotel was ok but what ruined it were the snakes all around the resort. Saw them during the day by the family pool and at night walking to the restaurants. They weren't gardener snakes either, more like python size ones. My kids enjoyed the water park which was the only entertaining thing for the kids to do. Nightly entertainment was not geared to kids unlike other Gran Bahia resorts we've been to. Don't waste your time going to the timeshare meeting...not worth the time. Food and service were ok but nothing to rave about. Beaches were far so you had to take a trolley and the Coba beach was full of seaweed so we ended up going to the beach at Akumal resort but you weren't allowed to get drinks or food from there. I definitely would not recommend this hotel for families and people that have a phobia to snakes.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Rooms

    Rooms-3

    Service

    Service-3