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  5. Paradisus Playa del Carmen La Esmeralda

Paradisus Playa del Carmen La Esmeralda

5.0 star rating

Exceptional accommodation with superior facilities and services.

  • All-inclusive
Hotel reviews summary

Overview

Located in a stunning little bay, Paradisus Playa del Carmen La Esmeralda combines a prestigious Caribbean setting with world-class facilities, the ultimate in spa treatments, and a relaxed ambience. This family friendly All-Inclusive elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island.

Inclusions

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

  • $1.00 USD (plus tax) per room/per night
  • Paid directly to the hotel
  • Government of Qunitana Roo environmental tax

Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms

All rooms include:

  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Room service ($)
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Select a room type:

Paradisus Junior Suite includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Pool view
  • Minimum 1 adult, maximum 3 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony
  • Climate control
  • Living room
Image showcasing Paradisus Junior Suite

Paradisus Junior suite

Family Concierge Paradisus Junior Suite includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Pool view
  • Minimum 1 adult, maximum 3 adults
  • Maximum 2 children
  • No more than 5 guests in the room
  • Climate control
  • Living room
  • Exclusive access to Olio Italian Restaurant (Only available for Family Concierge Guests)
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Family Concierge Paradisus Junior Suite

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Family Concierge Paradisus Junior Suite bathroom

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Family Concierge Paradisus Junior Suite balcony

Additional details:

Family Concierge benefits include:

  • Private pool and beach area with valet service
  • Elegant VIP Lounge with private check-in/out designed with children in mind, Internet access and an all-day snack buffet with premium drinks
  • "Welcome" Paradisus Kids Beach Kit
  • Complimentary walkie-talkie for constant contact with concierge staff
  • Special children's in-suite amenities including robes, slippers and kid size pillows
  • Kid size bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels)
  • "Bath time Fun" Jacuzzi preparation
  • Bathrobes and slippers for parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for parents
  • Cookies and milk turn-down service
  • Customized mini bar with drinks and snacks just for kids
  • Daytime assistance of a Family Concierge
  • In-room activities menu
  • Exclusive family activities and excursions: swimming, classes, painting, massage lessons
  • PS2™, Xbox 360™ or Wii™ available in-room upon request (24 hour limit)
  • Kids Zone, supervised kids’ activities and play
  • Kid's and Teen's activities menu
  • Access to La Palapa Grill – exclusive Family Concierge restaurant with private indoor bar and swim-up bar, featuring casual dining and an all-day snack selection

Paradisus Junior Suite Swim up includes:

Room includes:

  • 1 king bed, or 2 double beds
  • 570 square feet
  • Minimum 1 adult, maximum 3 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Bathroom with tub and shower
  • Climate control
  • Coffee maker
  • Mini-bar
  • Seating area
  • Upgraded amenities
Image showcasing Paradisus Junior Suite Swim up

Paradisus Junior Suite Swim up

1 Bedroom Suite includes:

Room includes:

  • 2 double beds and 1 sofa bed
  • 642 square feet
  • Minimum 1 adult, maximum 3 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Bathroom with shower only
  • Climate control
  • Coffee maker
  • Jetted tub
  • Kitchenette
  • Living room
  • Mini-bar
  • Upgraded amenities
  • Private terrace with whirlpool
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1 Bedroom Suite

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1 Bedroom Suite living room

1 Bedroom Suite Swim Up includes:

Room includes:

  • 2 double beds and 1 sofa bed
  • 646 square feet
  • Minimum 1 adult, maximum 3 adults
  • Maximum 2 children
  • No more than 5 guests in the room
  • Bathroom with shower only
  • Climate control
  • Coffee maker
  • Jetted tub
  • Kitchenette
  • Living room
  • Mini-bar
  • Upgraded amenities
  • Private terrace with whirlpool
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1 Bedroom Suite Swim Up

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1 Bedroom Suite Swim Up exterior

1 Bedroom Master Suite includes:

Room includes:

  • 1 king bed and 1 sofa bed
  • 893 square feet
  • Minimum 1 adult, maximum 3 adults
  • Maximum 2 children
  • No more than 5 guests in the room
  • Bathroom with tub and shower
  • Climate control
  • Coffee maker
  • Dining room
  • Jetted tub
  • Kitchenette
  • Mini-bar
  • Upgraded amenities
  • Private terrace with whirlpool
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1 Bedroom Master Suite

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1 Bedroom Master Suite bathroom

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool

Kids' Club

 

Age range: 5 to 12

Baby club

 

Age range: 1 to 4

Type Amenities

Red Lounge - Adults Only

  • Bar
  • Lobby bar

M Bar

  • Bar
  • Wine/martini bar

Toji Sake Bar

  • Bar
  • Wine/martini bar

South Avenue Bar - Adults Only

  • Bar

Blue Agave

  • Bar
  • Restaurant bar

North Avenue Bar

  • Bar
  • Open air

Swim-up Bar

  • Bar
  • Swim-up bar

Gabi Club Bar

  • Bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional information

Naos

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

Hadar

  • Buffet
  • International
  • Breakfast
  • Adults only

The Market

  • À la carte
  • Grill/steak house
  • Dinner
  • Lunch

The Grill

  • À la carte
  • Grill/steak house
  • Dinner
  • Lunch
  • Adults only

Fuego

  • À la carte
  • International
  • Dinner
  • Adults only

Passion by Martin Berasategui

  • À la carte
  • Gourmet
  • Dinner
  • Adults only
  • Premium menu items ($)

Bana

  • À la carte
  • Asian
  • Dinner
  • Adults only

Gabi Club

  • À la carte
  • International
  • Lunch

Vento

  • À la carte
  • Mediterranean
  • Dinner

Mole

  • À la carte
  • Mexican
  • Dinner

Sunset and Sunrise Grill and Bar

  • Snack bar
  • Grill/steak house
  • Snacks

Hydro Grill

  • À la carte
  • International
  • All day dining
  • Dinner
  • Lunch
  • Snacks
  • Exclusive to Family Concierge guests only
  • Suites: 510
  • Fitness centre: On site
  • Fitness classes: On site
  • Salon: On site ($)
  • Sauna steam room: On site ($)
  • Spa: On site ($)
  • Spa treatments: On site ($)
  • Thalassotherapy
  • Water ritual
  • Hydrotherapy aromatic baths

5a Ave Esq Calle 88 Norte

Riviera Maya, Mexico 77719

1-800-901-7100

54 km from  CUN

    • All-inclusive: Included
      • All meals plus snacks
      • Dinner can be à la carte (reservations required, dress code in effect)
      • Unlimited domestic and premium drinks

    Pools

    • Kids' pools: 2
    • Outdoor pools: 4

    Water sports

    • Dive shop: On site ($)
    • Motorized watersports: On site ($)
    • Non-motorized watersports: On site ($)
    • Scuba diving: On site ($)
    • Snorkeling: On site

    Other activities

    • Beach activities: On site
    • Daily activities: On site
    • Games room: On site
    • Nightly entertainment: On site
    • Tango dance class
    • Sushi making class
    • Kayaking
    • Dry cleaning
    • Laundry services
    • Meeting facilities
    • Shopping onsite
    • Tour desk