Overview
The Yucatan Princess is an adults only resort, taken to its finest expression, with an unbeatable location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. The sophistication surrounds you on a resort with suites tastefully decorated with vibrant contemporary design. A perfect getaway.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Access to the facilities and services of the Grand Riviera and Grand Sunset Princess Hotels
- Online or mobile check in available.
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Lit make-up mirror
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Lit make-up mirror
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Bathroom with tub and shower
- Lit make-up mirror
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 1 sofa bed
- Garden view or Pool view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view or Pool view
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Concierge service
- Lit make-up mirror
- Seating area
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Lit make-up mirror
- Seating area
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
- 1 king bed, and 1 sofa bed
- Pool view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Concierge service
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Direct access to pool
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
Amenities
Tao
Skylights
Bar Plaza
Bar Plaza
Spa
Spa
Aerial view of pool
Pool
Pool
Restaurant Yucatan Buffet
Restaurant Yucatan Buffet
Lobby
La Bruchetta
Rodeo Grill
Rodeo Grill
International Restaurant
Disco
Location
Reviews
Had A Great Time (Excluding The Food)
AerynL00 (Pittsburgh, Pennsylvania) on Apr 12, 2024
I booked this trip for myself and my fiance. We are two 20-somethings who average 2 international vacations a year and 3-4 shorter domestic getaways. We're seasoned vacationers (not travelers-- we go to relax rather than adventure.) If we sound like you then our review may be helpful in planning your trip to this resort! PROPERTY 3/5 Transparently, the layout of this hotel isn't my favorite. It isolates most of the guests from highly desired amenities like the beach and restaurants. I feel like the lobby is in a really strange place. Guests staying in standard (aka Deluxe) rooms have to cross a parking lot to get to the lobby, beach, and restaurants. This was my first time staying at a resort with this sort of layout and i probably wouldn't do it again. As far as the design of the property, they went for what was considered "modern" at the time of it being built. I could see it being viewed as very stunning and cutting edge back in 2014, but in 2024 it reads as cheugy or dated. Conversely, the sister hotels (Grand Riviera Princess and Sunset Princess) committed to a very earthy, Yucatan theme in design and decor. Its timeless and was breath taking upon first sight. Speaking of which-- guests at this hotel have complimentary access to the sister resorts. Taking the shuttle over to spend an afternoon is a great way to remind yourself of why you booked an adults only resort. In all seriousness, the sister resorts are quite nice but the service does seem to be much better at the PYP. ROOM: 4/5 We stayed in room 1001. This particular room is the first one that you pass when approaching the property by vehicle. We specifically requested a room in building 1 because we didn't want to hear the music from the main pool or witness debauchery at the swim up bar. It was a trek from the lobby, restaurants, and beach, but it was worth the sacrifice to not be near building 3 or the main pool. I would recommend this room to people who like peace, getting in their steps, and looking at wildlife. We saw so many animals from our patio and swim up! I would not recommend any rooms in building 1 to those with limited mobility. The room was clean but is definitely starting to show its age. The pool itself is very well maintained. People were cleaning and treating it constantly. Speaking of the pool, be very careful entering your room from the patio as the floors can get quite slick. It blows my mind that they don't provide any sort of floor mat for that area. Given the sheer amount of drinking that takes place in those swim outs, someone has definitely taken a slip or a tumble coming back into their room! Speaking of drinking, room 1001 may be away from the pool bar-- but you won't go thirsty! Wait staff come by constantly to take drink orders. My biggest complaint about this specific room was that there was a serious ant problem on the patio. There were 50-60 ants on our patio at any given time. We had to shake them out of our towels and swimsuits that we had left to dry before bringing them back into the room. We asked them to come by and spray it but to my knowledge, they never did. FOOD: 1.5/5 (Would be a 3/5 if it hadn't made us extremely sick) The food is fine. It is on par with the price you're paying (remember, this is not an upscale resort by any means.) Regardless, I have some serious concerns about how the food is being served at this hotel. Outside of popular items (eggs, bacon) nothing is kept to temperature in the buffet. I also received several room-temperature foods (particularly sides like mashed potatos and pasta) in the ala carte restaurants as well. My fiance and i got extremely sick on the third day of our trip. I attribute this sickness to foods being stored at incorrect temperatures. We had to treat this illness with Treda-- which cost a whopping $32 USD in the gift shop. The way that i see it is if they're going to serve food in a way that breeds foodbourne illness, the least they could do is offer the medicine at a non-inflated cost. One of the very strange things about this all inclusive (in comparison to others, atleast) is that they don't stock the room with any sort of crisps or light snacks. There seemed to be no in-between-- either you get a full meal or you don't eat. Contrary to others, i found the room service to be passable at this resort. It was comparable to the rest of the food at the resort except it was actually served at proper temperatures. We ended almost every night with it! SERVICE: 5/5 The people are who make this resort! The service we received at this resort was absolutely flawless. Shout out to Diego in the lobby! He does a great job at making guests feel welomed and cared about. The front desk workers and concierge were great, aswell! They were all extremely knowledgeable about the resort. I was very impressed by how many of the staff were multilingual. They could easily switch between languages at the blink of an eye and were very patient and complementary when my fiance attempted to use his limited Spanish. OVERALL: 4/5 Is this a true 5 star resort? Absolutely not. It's more like a 3 star resort. The price reflect this. We paid around $2200 for our vacation package, which included 5 nights at this resort + round trip airfare from PIT. Airfare alone would have totaled around $1000, so meaning the resort itself was around $1200 for 5 nights. This is $240 a night or $120 per person per night. I've paid a lot more for hotels offering a lot less. All things considered, this is a good value property. You'll have a great time if you watch what you eat and manage your expectations. This is a great starter resort for those who have never experience an all inclusive. Alternatively, it's also a great choice if you just want to get away for the sake of getting away.
Definitely not 5 star
545sm (Toronto, Canada) on Apr 09, 2024
This resort is a 4 star at best. Everything was just fine. 5 star resorts don’t let their property maintenance get this bad. Upgraded to a hot tub room which I would never even want to sit in it was so dirty and falling apart. Torn plastic sheets on the bed made me feel like a toddler again, musty smells, holes in walls, floors stained, couch falling apart. Housekeeping was poor. When you book a 5 star hotel you expect 5 star service. No greetings when walking by staff, waiters were blah. Like I said everything was just fine. Just wished I’d paid “fine” prices.
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