Secrets Maroma Beach Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 14858 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Secrets Maroma Beach Riviera Cancun

    Reviewed by stephanieomens(New York City, New York) on May 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    "It was a pleasure" This was spoken by the staff, in all their service. We truly felt it was our pleasure and we are very grateful for the service we received this past week! Thank you for the relaxing vacation!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Beautiful Beach

    Reviewed by pfister77() on May 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have stayed several times at Secrets Akumal and always had a great time. Our friends recommended that we try Secrets Maroma. I'm really glad we did. It definitely kept up with the usual excellent standard of Secrets resorts. The staff were amazing. They really go the extra mile to make sure your stay is perfect. The service and food was top notch. We were there for our wedding anniversary and Jesus Jimenez (Entertainment staff) went out of his way to make the day special. He really enjoys speaking to the guest and takes extra time to get to know you. Thank you Jesus! :) S&S

    Five Star Plus Plus Plus Plus

    Reviewed by sharonjacques(wales) on May 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here for my 50th birthday and 20th wedding anniversay with some friends and we had an amazing time. Best hotel we have ever stayed in. Checking in was the best experience only to be then shown to a beautiful room. All the staff were so friendly and helpful. The food was out of this world along with the service. Secrets Maroma you made my birthday and anniversary one that i will never forget. We will definatly be back.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Nothing To Want For

    Reviewed by Relax58028791686(Grimsby, Canada) on May 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort is wonderful the service is excellent there is nothing that the staff won't do to make your vacation a positive experience. Everyone is so friendly and nothing seems like an effort. The food in the restaurants is excellent and the fact there is no reservations required leaves you to not have to worry about being somewhere on a schedule. There is nothing to say but good things about this resort give it a try you won't be disappointed!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great Experience

    Reviewed by Laura J() on May 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a resort we will be definitely returning to. We enjoyed everything about it and do not have anything negative to say. The bed was made and service provided twice a day. Mini fridge was always full and if you wanted something different all you had to do was ask and they would make necessary changes. Food was great and a wonderful variety of it. Entertainment was amazing! You won't be disappointed!!

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