Viva Wyndham V Samana

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1471 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Not the best experience

    Reviewed by yoavn386(Tel Aviv, Israel) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Nice resort in a pretty good spot. The issue was the service. The Entertainment team were not the best. Also the front desk were in a mood of "please don't waste my time". That's too bad coz all rest of the things were great. Food was good and food staff were nice.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-3

    Stay at Viva Samaná.

    Reviewed by AngelaPF(Midland, Canada) on Oct 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from our stay at Viva in Samana. Loved it! Upon our arrival at the resort we were given a rum punch, cold and refreshing. My sister and I shared a room with two double beds which were so comfortable ! Cleaning staff are professional and friendly. If you need something they will try their best to accommodate you. We had a lot of our meals at the buffet, enjoying tacos every day for lunch among many other choices to chose from, such as pizza, pasta, plantains and more, as well as drinks of course. Presidente beer is so refreshing! We enjoyed the Fusion restaurant, we ordered the salmon on risotto, very good. The restaurant by the beach was also good, had the beef on puréed yucca, very nice. Just a note that these restaurants are not opened for dinner every night, be sure to check at the guest services desk in the lobby. After dinner at around 9pm you can enjoy some entertainment in the lobby and some dancing with the animation team showing their talents while getting guests up to dance the bachata then either head to the show in the theatre and/or disco. The animation and sports teams were outstanding ! Cristina, Mary, Deylin, Nicki, Chocolate, Jordan, Lima, Adolfo, Luis! They are genuinely super staff, always with a smile and so much fun. Never felt pressured to participate in the games/activities. Never played so many games in a week, lol. They have lots of activities going on; Zumba, yoga, aqua fit, bocce, Bingo, crazy game, darts, cocktail session (beware ??), cataraman rides, and more. The shows at night are amazing! The professional dancers really put their all into their performances. Their shows include Impersonations of Lady Gaga, Cher, Rihanna, Chris Brown and Ricky Martin. Beautiful beach and lots of lounge chairs available. Just a tip to bring some bug spray especially while on the beach. Would definitely return to this paradise.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Beautiful, quiet resort

    Reviewed by annelise475(Toronto, Canada) on Oct 10, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The water in May is wonderful, but the ocean was contaminated in November from runoff from the mountains. We have been to the resort twice and in May we swam in the ocean 4-5 hours per day, as the water was that amazing. In November the ocean smelled bad, our bathing suits stank afterwards and we had to start swimming in the pool. The staff is amazing and they will go above and beyond for you. I ended up getting sick and there is actually a doctor on-site 24 hours per day, so you do not have to go to the hospital to get treated. Not many resorts can claim that! All and all we will go back, but not in November.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Value

    Value-5

    Nice little resort

    Reviewed by 193tammyd(Laval, Canada) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Travelled here with a group of 14 people. Some were in bungalows behind the lobby building and others were in the regular rooms. Rooms are spacious and very clean. My husband and I stayed in a regular room on the second floor. We had a king size bed. The resort is small so easy to find your way around. The pool was nice and the beach is wonderful. Not much shade on the beach however we always managed to find a palm tree to sit under. The waves were pretty strong and we had a lot of fun with that. We had brought foam noodles to float on and we used the boogey boards from the hotel and had a great time. The food in the buffet was good. A bit repetitive but there was always something to eat. The pizza at the buffet and snack bar by the beach were really good. They have three a la carte restaurants and no reservations are required which is nice. Even though we were a big group the restaurants always managed to accommodate the group. The fusion restaurant was really good except for the beef. That was a bit tough, however it was tasty. The seafood restaurant was good but we preferred the Fusion food. We never got to eat at the Mediterranean restaurant so no comments for that one. Went for a massage of 50mins as they had a rainy day special and it was really amazing, very professional massage therapists. The entertainment staff is wonderful as well as the service staff. They always served us with a smile. They work long hours and never stop smiling. Thank you to Christina, Jordan, Mary and the rest of the entertainment team. You do a fantastic job trying to get us up and moving. Shout out to Yocairy at the bar, you are a beautiful woman and your smile lights up the room. Your service is truly outstanding, thank you! We stayed for seven days and really enjoyed our time there.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

    Worst Experience Ever

    Reviewed by cakinoglu() on Sep 30, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I’ve never left a review online ever before but this hotel was so bad I had to express myself. Without taking too much of your time here are the bulletpoints of everhthjng that made our trip miserable: - Staff speaks absolutely no english. And I am talking about Guest Services and Front desk. - I feel horrible writing this, but food was absolute garbage. Mosquitoes and flies flying over food, cheese looks wet from humidity lack of refrigeration, ice cream was always actually melted and looked more like milk. Had to eat pasta with tomato sauce for 1 week to avoid starvation (and yes even that was horrible). - Alcohol is the cheapest of the cheapest. Mimosas are made with sparkling water, 1 tablespoon of champagne and orange juice. - Jakuzi and pool are all same temperature: FREEZING. - Guest services jack up prices for every activity/excursion because they know you are stuck with them. Prior to arrival I wanted to book a boat for 6 hours and was quoted $660. Day of check-in same boat at $890. - Hotel supposed to be adults only. But animators and music are louder than 1000 kids who are 2 year old. - Asked for restaurant recommendations in town from Guest Services; they declined to suggest restaurants because they didn't want “responsibilities in case we didn’t like the food”?? - Beach chairs are broken, towels dirty and smell bad. - Our “superior” type room had only 1 plug in the entire room - Spa: we were told we had a 25% discount in the spa. Time to checkout and guess what? Additional 28% added for “local fees and tax”.

    Individual ratings:

    Location

    Location-4

    Service

    Service-1