Sonesta Ocean Point Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 98 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Lovely resort!!!

    Reviewed by Trini_Travelista(Trinidad) on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a game changer! The amenities in this resort is everything that you would expect because it's all inclusive. Their food is exquisite and their ambience is unparalleled. Even though we were visiting for the day, we were treated so warmly!

    Bartenders

    Reviewed by carolynnem842() on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sheryl our bartender at the Point bar was amazing. I give her 5 stars hands down. She's beautiful with a great personality and we never waited for anything. She's absolutely lovely. Makes the best drinks and will accommodate you for anything else. She's such a pleasure to be in her company.

    A lot to improve

    Reviewed by S3381RAheatherw(Horseheads, New York) on Jan 20, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This isn’t the best place and not the worst. I know some people say rooms don’t matter because they aren’t in it but I was not impressed with the small room and lack of space to put things, especially in the shower. We had a swim up and I don’t think it was cleaned often. The one time I used it ants crawled on me and there was a cigarette butt In the water. The food was okay at best and there is no place to easily grab a bottled water or snack. The airport is cool at first but then the flights or NONSTOP. The edge pool is nice. There is no beach for the hotel. On the last day we found the bay next door which was lovely!

    A++++ / Swim-out suite is the way to go!!

    Reviewed by K2043VUjustinm() on Jan 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    PROS: Staff, vibe, Azul, scenery CONS: active runway next door Overall Impression: You'll never want to leave to visit the sister property next store (Sonesta Maho Beach), except for some amenities. If you're expecting to have your ass kissed by staff this isn't the place for you. If you want to treated like an honored guest, and made to feel at home, then this IS the place for you. I read one review where the person compared this to Atlantis or something and I don't know how they ever thought this was like that. But because of them, I know I never want to go to Atlantis because the Sonesta was perfect for me and I am sad every day that I had to leave and come home. Appearance/Ambiance: Luxury meets comfort. The decor and overall vibe was upscale in an accessible, breathable way. It wasn't stuffy and too pretty. It was perfect for feeling like you were on a lazy vacation but being pampered at the same time. Obvious wear here and there but nothing that made us feel like it was unkept. Check-in: You check in with the desk outside of the Maho Beach resort and they take you to the Ocean Point checkin on a golf cart. Don't get scared by all the riff riff in the main resort lobby. They can't get into this resort! :) Staff: Some of the staff were beyond exceptional. Damien at the Sunset rooftop bar was the best staff member we encountered. The front desk and concierge staff were all incredible as well. Housekeeping was warm and friendly, and yet had a charming "realness about them. Staff at restaurants were all nice an friendly, nothing that made you feel like they were trying too hard. Food: Don't go anywhere other than Azul. It is the only restaurant exclusive to this resort where the sister property guests cannot get in. The food was also better than any other restaurant. Great mix of options for all of us. And the view...my god. It was incredible. Also, you need reservations at most of the sister resort's restaurants and that was a flawed process. You don't need any for Azul and we never waited for a table. Pool: The Edge pool was cool and the other main pool was nice. But we spent 99% of our time in our swim-out pool. When we needed drinks, we just walked through a small patch of bushes to the main pool about 15 feet away or we made sure we stocked up. If you get a swim out suite, know that there are three by the Edge pool that will give you no privacy at all. Sure, people could see us in ours but the Edge pool suites are RIGHT ON the pool where people can see right into your room. 24-hour room service is awesome! After 11 they have a reduced menu of bar food pretty much. I swear the burger was one of the best burgers I have ever had. It looked like a plain, food service burger but it tasted amazing. There is also coffee in the main lobby but go to the cafe in the sister property where they have little eats and espresso machines. The rooms have Nespresso machines too, FYI. The resort is right next to the airport runway which is cool because you can watch all the people on the beach getting blasted into the water (intentionally). But know that you will constantly hear planes. After a day it becomes background noise. Get a spa treatment of some sort. The masseurs and staff were funny, friendly, engaging and knew when to let you relax (ie, not talk to you LOL.). A highlight of our trip was getting a massage at Serenity Point. It was kind of windy, but being on top of a cliff hearing birds, water, and...planes...was an experience we will cherish forever. Hoping the pictures I posted tell a better story. No filter was applied to any of them.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Service

    Service-5

    Would not stay here again

    Reviewed by 618karlyt() on Jan 18, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Location was great and we enjoyed watching all of the incoming planes land. The view right off the cliff was awesome but the vaue for what we paid is not worth it. On many instances, the water for our showers and bath was just warm. When addressed by maintenance, he said "it will happen again" due to everyone taking a shower at once. For what we paid, I definitely do not think I should have to plan out my showers based on when everyone else isn's showering. I have never had that problem at any other hotel. The butler service is a joke. One of the things they told us they did when we arrive was plan out with the cleaning service when we were gone so that our room could be cleaned. One day we came back at 3:15 and our room was still not clean. When they knocked on our door, they then seemed annoyed that we were in our room and that they had to come back. I have had better service at other all inclusive resorts where we did not have butler service. Also, a majority of the wait staff at the restaurants are rude & unfriendly. We had the worst experience at Jing's. Overall, I would say that the food across the whole resort is just okay. Our favorite days were off resort- renting a little motorcylcle to explore the island, zip lining, and body surfing at Mullet Bay beach. Some highlights: Omar at the point pool is awesome! He took care of us, with a smile, every time we were at the pool. The night shows at the casino are also great and entertaining! The view from our room over the cliff was the best on the whole resort in my opinion! We enjoyed both of our spa experiences! I think if I returned to St Maarten, I would rent a condo so that we could choose the best restaurants, choose the alcohol of our choice, and explore as we please.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-2