Overview
With rooms overlooking both the American and Canadian Horseshoe Falls, and directly connected to Fallsview Casino Resort, Hilton Niagara Falls/Fallsview Hotel & Suites is the perfect Niagara Falls getaway destination. This full-service hotel features a breakfast buffet, nightlife lounges, and three signature restaurants in the heart of Niagara's entertainment district. Hilton Niagara Falls is designed with our guests’ comfort and convenience in mind, with a variety of room options including, rooms equipped with Jacuzzi tubs, flat screen TVs, fireplaces, all tastefully furnished with fine European luxury.
Check in
4:00 a.m.
Check out
11:00 a.m.
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- City view or Casino view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- City view or Casino view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request)
- Room service ($)
- TV
Amenities
Fireworks
Hall
Lobby
Walkway
Location
Reviews
DO NOT STAY HERE!!!
M8517RTmarkc on Apr 12, 2024
You pay $300 a night for a room. I paid extra for Canadian Falls view, but the view was obscured by the Embassy Suites hotel (a far better option if you have the budget for it). What you will find at Hilton is that they don't treat you like a guest - more like a cash cow. I requested to borrow two spoons so my girlfriend and I could eat yoghurts in our bedroom. I was quoted $10 for the privilege. NEVER have I been charged to borrow cutlery at a hotel before, and why should I? You want extra toilet roll? $10. Another pillow? $10. A wake-up call? $10. Seriously, if you have money to burn like that you really wanna stay at Embassy Suites! This establishment is easily turning in excess of $100,000 a day here, and they're getting petty about ten bucks for the kind of standard conveniences which all other hotels would provide free of charge! In addition, $300 per night does not get you heating in the room - I literally had to sleep fully clothed to stay warm, and I mean jeans and hoodie! All I could find was an AC unit, and the temperature wouldn't go above 20 degrees. Believe me, even in April, it's quite chilly around the Falls. Indeed, my girlfriend picked up a cold because of it. In addition, the swimming pool is FREEZING cold and I couldn't bear it for more than 5 minutes! Oh, and they don't even have any changing rooms down there!! Connecting to the wifi is a pain. They make you fill in all your personal details (which of course they then sell to make MORE money ouf of you - meaning you then get tons of junkmail and marketing SMSs) and when you do finally connect it is very slow. When I was checking in, there was a queue of around 10 people, but just one person on the many reception desks. Later, I saw around 8 staff manning these desks, while there was nobody queueing to check in. They have plenty of staff, but they're lazy as hell, and don't provide you with the first class service you should be receiving, for the price you are paying. Don't be conned by the brand name and the photos of this place - they overcharge and underprovide.
Don’t stay here
jkjkjk2016 (Delran, New Jersey) on Apr 08, 2024
Don’t stay here. Elevators are not working and so crowded it takes half an hour to get down. Mgmt does nothing. They should have an operator in them during busy hours to avoid stopping at all floors when already full. On top of this, $90 per day with tax and fees to self park
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