Brisas Del Caribe

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 4676 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    okay hotel for the price you pay

    Reviewed by cassandrab258(Edmonton, Canada) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    over all the hotel is okay. It was quite inexpensive for an all inclusive so I did not go in with hight expectations and you should not come here with high expectations. The hotel was clean and adequate bedding and hygiene areas. Most employees were nice except some of the front end staff who were not very patient with helping us understand things. Do not exchange money at the hotel but that goes for every hotel in cuba because they will rip you off. food was okay I always managed to find something to eat but don't expect anything extravagant. the entertainment was interesting every night along with canoes and paddle boats are able to rent for free on the beach. ****warning ***if you ask for water at the bar on drink the water at the Buffett they will just give you tap water. my boyfriend got very sick from this because they did not tell us it was tap water. When we asked the people at the front desk if they serve tap water they were quite rude and then laughed because "we should have known". I know tap water can make us sick I just did not expect a hotel to serve their guests something that will make them sick without telling them.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-3

    Awful hotel..the worst of varadero

    Reviewed by World-citizen-4real(Santiago de Cuba, Cuba) on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Just one sentence.. PLEASE DONT GO THERE.. Bad accommodation. Terrible food, not so clean...mosquitos all the way..bad rooms...BAD EVERYTHING..!!!! just the staff are ok...even if they are working with lots of struggles to do their job cause they dont have enough resources to do their job..despite of that they are kind.

    Awesome Family Holiday

    Reviewed by Enjoyablememories() on Oct 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our second stay at Brisas del Caribe and we received excellent service. We brought our family of 13 and everyone had a wonderful time. The Guest Relations worked hard to make our stay very pleasant. Thank you so much, Cenin, you are amazing!!! Miguel - Social Networks, gave us a personal note of welcome on our arrival. We stayed on the 3rd floor in the North Building. Our rooms were clean and serviced appropriately. We arrived to a bottle of wine, a bottle of rum, bottled water and soft drinks. Water & soft drinks were replenished daily. The fridge in the room was clean and kept our drinks cold. We always had plenty of towels, warm water, etc. The room safe is free. The housekeeping staff were very friendly and a joy to interact with. The Buffet Restaurant was very busy but the staff was worked hard to accommodate everyone. The fellows at the grill making omelettes, pancakes, french toast, etc. were excellent. The other option was the Snack Bar, which was open 24/7 as well as the BBQ lunch. The Ala Carte restaurants had pleasant decor, great food & service and treated us very well. The beach has beautiful, clean white sand and a gradual slope which is ideal for playing in the water for children and adults alike. If you want to see the fish swimming around you, bring a face mask and snorkel. Beach lounge chairs were always available, with a lot of shade umbrellas. Thanks for an awesome week!!!! Theodor & Erika

    Excellent vacations

    Reviewed by Tryp R() on Oct 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Excellent vacations We were in Brisas del Caribe last September, looking for tranquility and smiles and we can summarize that there we found both. The wide spaces that the installation has, the well-tended gardens and the immense sea, are able to free you from the stress of modern life. Highly recommended for rest and for the kindness of your dependents, thanks Omar. Thanks also to Miguel, social media for taking note of our request. And thanks Jorge for the breakfasts. We will be back.

    DO NOT GO THERE, HORRIBLE, HORRIBLE PLACE

    Reviewed by daybe o() on Oct 06, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    First day at check in a 2 hour line. More than 50 people waiting to get rooms assigned an keys. Rooms are very old and in need of repair/remodel, they smell horrible and found like three cockroaches. Do NOT use the blankets they are disgusting. Every day to eat dinner was a 1 1/2 hour wait outside an improvised buffet restaurant. Once you were able to get inside there were no clean tables, no utensils, no cups, no service. Again Lines to get the food (every day the same selection). You had to stay sitting while the rest of your people get food because if not you would loose your seats. There had no beer, cocktails were bad, really bad, bartenders had to go to the neighbor hotel to get some ice. One day with no drinking water (water in cuba is really bad). The only bar available was at the lobby with long lines waiting to get a drink, impossible to get drunk (the only good thing). The Hotel needs desperate repairs, the pool floor is coming out, the showers by the pool are floated and they do not work. I had to beg for toilet paper in our rooms. Never ever coming back to that place. Beach was nice.

    Individual ratings:

    Location

    Location-3

    Service

    Service-1

    Value

    Value-1