Fairmont Empress

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4803 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Empress Hotel Fairmont in Victoria BC

    Reviewed by salleev2014(Seattle, Washington) on Dec 04, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I enjoyed all the hotel had to offer in valet, inroom service, and tea time. Like the decor 1920's as it keeps with the times. Great and excellent staff, and easy to get around town on foot from Hotel.

    THE Victoria, BC Classic

    Reviewed by SkookumQuietwalker(Tacoma, Washington) on Dec 04, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had the honor of staying at the recently renewed Fairmont Empress Hotel in Victoria. This classic hotel born in the age of rail travel has been total refreshed from the lobby to the guest rooms. When we checked in, the reservationist offered us a room overlooking the city's harbor. Beautiful, indeed. What an elegant place to stay!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Beautifully historic

    Reviewed by Paradise718757() on Dec 04, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel is in a great location, full service with great staff! The room was very spacious with a very comfortable bed. The staff was very friendly and helpful and took care of everything for me. The meeting rooms were set up and comfortable as well.

    " Well let me tell ya"

    Reviewed by Turk204(Victoria, Canada) on Dec 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed again for one night for our company Christmas party. Check in was perfect and valet parking very convenient. Could not find something to complain about the room which had a great view. Again the food and service was perfect again. I know this review seems to repeat itself every year but this just shows you how consistent the Empress is. Very good job!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Fairmont Empress

    Reviewed by Roger B(Oakville, Canada) on Dec 03, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Nice facility with generally high standards. However patrolling of floors during the night hours is not done and as a result noise levels from partying in rooms is unacceptable. Even after complaints nothing was done to stop the partying in nearby rooms.