Hamilton Princess & Beach Club, a Fairmont Managed Hotel

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1177 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    A great five day vacation

    Reviewed by Sightseer16254057872() on May 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was the most relaxing, friendly, accommodating vacation we could have taken due to all the staff at this hotel. We will definitely plan return visits. The service, especially Randy, Psyche, Carl and Shane along with all the others were fantastic.

    A Princess fit for a Prince

    Reviewed by theduo109(Woolwich Twp NJ) on May 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Centrally located hotel with everything one needs to have a great vacation or business trip. Suggest using ferry and bus transportation to see and meet the people of Bermuda. This hotel does not want for anything a reasonable person could ask for. Grounds were immaculate and harbor splendid. Jitney to private beach was excellent and facilities and views of coast stunning. Leave beach chair and EXPLORE the beach grounds for its beautiful ocean and coastal rock views. Staff was great be sure to ask Alyessa for a cocktail while you tan or read a book.

    Splendid looking Hotel

    Reviewed by 6491(Ontario) on May 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very cool spot. Interesting art on the walls great looking bars and pools and grounds.Very trendy a good spot to be seen. Had a few problems with Marcus' bar restaurant not well organized and watch they don't double charge you. Even so,a great bar to have a drink at.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Great breakfast buffet!!

    Reviewed by Maresnest19(Siler City, North Carolina) on May 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed at the Oxford house, in walking distance of the Hamilton princess. One morning we chose to walk over and have the breakfast buffet. It was absolutely delicious, and the service was perfect. We also ended up renting a skiff for one day from the water sports booth on site. A perfect day!

    Empowered staff make all the difference

    Reviewed by Cwagner101(Dallas, Texas) on May 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    In addition to the beautiful hotel and amenities, this hotel is blessed with an exceptional staff who is finely attuned to their customers’ needs and who is empowered to do whatever they can to help. My wife and I arrived at 10:00 p.m. and check-in went smoothly. After giving our room key to our bellman (Mike), he suggested that we may want to talk with the front desk again about getting a closer room. Mike noticed that my wife was having difficulty walking when we first arrived and he said the distance to our garden room might be a problem for her. I went back to the desk and explained the situation to the gentleman who checked us in (Arrington). He took my keys back, worked on the computer and went back to the back a couple of times to consult with a manager. He then gave me new keys and said our new room was in the main building just across from the elevator on the 4th floor. It turned out that the room was a junior executive suite, probably much more expensive than the room we had prepaid for, and they were happy to provide it to us to help accommodate my wife’s situation. What they couldn’t have known is that my wife has been diagnosed with a form of blood cancer that causes her to tire quickly and makes walking long distances very difficult. We’re not sure how many more trips are in our future, but their simple acts of kindness made this one so much better than it would have otherwise been. I will be forever grateful to Mike and Arrington for their kindness and to an organization that so obviously trains and empowers all of their employees to pay attention to their customers’ needs and to respond to them individually. Everyone at the hotel was equally friendly and helpful and I cannot imagine a better place to stay on future trips to Bermuda than the Hamilton Princess & Beach Club.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

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