Fairmont Southampton

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 5076 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    The staff is compensating for a dated facility.

    Reviewed by Edward D() on Nov 20, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This hotel is living on its past reputation. The staff is very friendly and helpful and perform within the limits of the facility. The hotel's food quality varies by restaurant. The facility is showing its age and even the renovated floors showed variations in the quality of materials and workmanship. The mattress seemd like it was the original from the hotel's 1973 opening. Television service was spotty and many channels often "flicked" to unvavailble source. At this point in time, I cannot recommend this hotel.

    Long weekend stay

    Reviewed by paulanddee10(Philadelphia, Pennsylvania) on Nov 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Our stay was great, but the rainy weather kept us indoors for 4 days. The people are extremely nice everywhere we went and the staff was super attentive. We stayed in the Gold level and the extra food and snacks were awesome and worth it even if its just for the breakfast.

    good stay

    Reviewed by Shhaez() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The room have spectacular view and very spacious, friendly staffs and wonderful spa facilities such as steam room, sauna and indoor pool. Amazing breakfast and brunch. Enjoyed dinner in jasmine lounge and in water lot inn (private boat rental is available) The beach club is unforgetable.

    Individual ratings:

    Location

    Location-5

    Service

    Service-4

    Best vacation

    Reviewed by rotties410(Pompton Lakes, New Jersey) on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful hotel on a golf course. Definitely make dinner reservations ahead of time. We ate at the bar/ lounge most of the time. Reservations weren't needed & the food was very good. The hotel had activities for kids daily. Concierge was very helpful in determining what sights to see. Dockyard, Crystal caverns & pink sand beach @ Horseshoe bay were all worth it. The snorkeling trip wasn't as good as we expected. The beach is across the street from the hotel. Can't wait to go back next year. You'll need to take the bus or a cab to get anywhere. Bus is cheap..cabs are expensive. But all of the people from Bermuda are so very nice! Best vacation!

    Very Relaxing

    Reviewed by Sinammin(Baldwin, New York) on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My boyfriend and I took a quick trip to celebrate my birthday. I was also expecting at the time so bear in mind that my activities were limited. Pro: Food was delicious! Great breakfast buffet and I really enjoyed the ambiance of the Mediterra restaurant! I would highly recommend having dinner there. The room was spacious and very clean. Nice views from the balcony. the nightly entertainment in the lobby was nice. ( Seems to be different local bands that provide different genres of music on different nights). The beach is not on the property but the hotel provides a shuttle (comes pretty quickly) and the ride is a short distance. Pool area was clean and quiet with the exception of some duck visitors ( they were cute and didn’t really disturb anyone). My boyfriend worked out in the gym ( I visited) and he was very pleased with the equipment available and the cleanliness. The spa was wonderful! The masseuse was very professional and kind. The spa alone gets 5 stars from me. The ambiance.... just everything about it and the relaxing space you enter when you are done is fabulous. I recommend taking the water shuttle across into town if you aren’t in a hurry. Nice leisurely boat ride with pretty views of the colorful homes and beautiful water. Cons: Not all staff were pleasant ( difficult front staff which is surprising because they are your first real interaction and provided poor first impression). Rest of staff was nice. Air conditioner broken in a few of the shuttles