TripAdvisor Traveler Rating

We had a brilliant time. The staff are absolutely amazing and work so hard to keep the hotel running smooth. Nothing is too much. Stand out staff for us were definitely Oscar, Caspar and Marcos. We had a brilliant stay and the staff alone would make us return. Ph and the beach is unreal!

Great place to go! Oscar and everybody in the breakfast buffet are just great people! Jose, Carlos, Edith and Ricardo are the greatest bartenders! Very, very fun place to go! All of the staff is what makes this place a great place to go! Thank you!

CHECKING IN: I checked into the Golden Parnassus on 14 March 2024. Upon arrival, I was greeted by a member of staff and offered a drink while I waited to check-in (which only took around 10mins) I was then taken to my room (501) which was overlooking the lagoon. ROOM: The room wasn't very big, but it was definitely big enough for two. The room had two double beds, a dresser with a seat, a small round table with two chairs, a closet with hangers & an iron. The bathroom was nice with a shower and a large sink area and a huge mirror. It had a very spacious terrace with 2 chairs and a small table. LOUNG AREA: The lounge area was huge and had three gift shops and the main restaurant where breakfast and lunch are served. There is also a small bar where you can enjoy cocktails and beers. POOL AREA: The pool area was absolutely stunning, with only a few steps separating the beach. The pool was rather large and had a cocktail bar right beside it and a jacuzzi overlooking the beach & sea. THE INSIDE STAFF: Every member of staff I encountered was polite, always happy to see me, and always greeted me with a smile. I was especially impressed with the cleaning team as they were always helpful when I needed fresh towels and extra bottles of water. THE POOL AREA STAFF: The pool area staff were truly amazing! They are so full of energy and always have plenty of jokes to tell. The guys at the cocktail bar are so friendly and welcoming too. I really enjoyed my stay at this hotel and would most definitely recommend staying here. Would I return again? YES!!!

It has been a few years since we were at this resort and have been to a few since . But this resort always stays in the back of my mind it was so much fun amazing staff and incredible food ...so we are going back !!!! See you in December we are looking forward to another great 10 days .. Hopefully Jose is still at the Tiki Bar

3 night stay. Overall condition of property run down, water leaks everywhere. Sound carries in lobby (LOUD) and can hear coming through room doors. Check in okay some confusion about environmental tax- thought it was USD amount and not Pesos, auth.pending on CC app cleared that up next day. Phone jack was burnt fire hazard literally seen sparks coming out of wall jack-reported to front desk, no room service b/c no phone, no fridge, pillows hard, mattress was dirty, sheets were dingy, bathroom smelled of mold and sewer, had to ask for towels. Pool & breakfast wait staff were great, food okay (breakfast was only highlight) during lunch we sat in buffet patio by windows that had view of pool - waiter was staring @ pool dancers very creepy and standing in immediate area of our table to stare at dancers - it felt awkward and uncomfortable. Only thing great about resort is beach & some wait staff, other than that we will NEVER stay here again.