Óleo Cancún Playa
What to expect (based on 696 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Great Staff, Perfect Resort
Reviewed by 317samuelpm() on Mar 18, 2019
My friends and I just finished a week down in Cancun for Spring Break and Oleo Playa was more than we could have asked for. They staff was extremely personable and genuinely cared about our well being throughout our stay. The service was 24/7 and never ceased to impress. The food was delicious. Chefs Eric and Mauricio did an amazing job. Enrique, Jonathon, and Alejandro were amazing behind the bar. I found myself having conversations with them after every drink I ordered. Down at the beach or sitting by the pool Reyes brought you anything you needed. Reyes got to know us so well he knew our drink orders and would offer us a new glass when he saw ours was coming close to empty. Carlos, the entertainment man, was always bringing the energy. I would highly recommend Oleo Playa solely based on the staff experience we had. The hotel itself just makes the experience that much better.
Individual ratings:
Location
Service
Week away for my 50th
Reviewed by sasquoch(Manchester, United Kingdom) on Mar 18, 2019
Lovely hotel and gorgeous room. Staff are fantastic and you feel truly spoilt. 24 hr room service at no extra cost and mini bar restocked with whatever you request. Really clean and lovely views from comfy room. Food in main restaurant was fine but a little cold (buffet style). The 2 additional restaurants you booked for were amazing. My only complaint would be that the sun beds were terrible hard plastic and there were not enough to go around. You literally needed to be up for 7am to get a bed. The towels were also the same situation .... not enough to go round. Sort this out oleo and you will have a 1pm’s out of qp
Mother-Daughter Beach Trip 2019
Reviewed by enjoyinglifelawyer(Bethesda, Maryland) on Mar 17, 2019
This was my 2nd stay at Oleo. My first stay was in April 2018. The view, the food and most importantly the staff made me return. They all work so hard. From Victor the Porter, to Veronica at check-in, to Blass, Manuel, Yeseli, Jose, Iliana, Dulce and Valeria in Azul (the Buffet Restaurant) - they all go above and beyond. We had the pleasure of deep Swedish massage at the Spa - OMGOODNESS!!! Divine! Marina and Josefina have blessed hands. The jacuzzi, sauna and infinity pool facilities at the Spa are a must try. So relaxing. A new addition was the pictures on the beach. We had a photo session with Once & Forever Photography, and it was so beautiful. Sandra and her staff were so pleasant and friendly. We did the Chichen Itza Tour and my daughter got to swim in the Cenotes - 125 foot deep. It’s quite an experience. The sunrise in the mornings are incredible from Oléo. After a few days of being there, I was finally rested enough to sit and watch the sun come up completely. What a beauty! My only issue is more dining options other than Almar. I didn’t like the food at Almar. Hakka (the Japanese Restaurant) is always delicious. The food is so delicious! I can’t wait to bring my husband and son - finally. Oléo is now our home away in the Cancun area. Until next time....
Vacation
Reviewed by 5712sarahd() on Mar 17, 2019
It was so much fun! All of the staff was so good to us our entire stay! Reyes was our favorite server!!! The room was very clean. The food was incredible, and the service again was awesome. All of the servers took time to speak with us and make us feel at home!
Amazing holiday
Reviewed by etm(Hemingfield, United Kingdom) on Mar 17, 2019
Stayed 14nights ftom 24th Feb and had an amazing time. We stayed in tower 3 on the ground floor, the room was lovely with an extremely comfortable bed. Most of the time the room was really quiet just a couple of issues towards the end of our stay when the hotel was quite busy. We never struggled to get a sunbed but we did get up early to put our towels out. Food was good but did get a bit monotonous in the buffet and we did find the buffet quite noisy when large groups gathered. We visited the Mediterranean restaurant which was nice but the Japanese was by far the best. The pool bar food was also fantastic with great service. The staff at the hotel are fantastic! Sorry can’t rembember all names but Jonathon at the pool bar was a star! The gym is ok but quite small, equipment was adequate though. Overall we had a great time, thanks oleo x
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.