Óleo Cancun Playa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1477 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Hotel Óleo Cancún - Restaurante Azul PM

    Reviewed by 769otilioc() on Mar 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Such great service, ESPECIALLY Elizabeth, Yaseli, Samuel y Manuel, they were more than just servers, they were amazing! They truly went above and beyond, honestly felt like we were leaving family when we left.

    Best place to find amazing service and relax in paradise

    Reviewed by O6449ZFbrendah() on Mar 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’ve stayed here twice, once with my partner and the second time by myself. I spent my 30th birthday by myself in this amazing hotel. The staff decorated my room with balloons to help me feel appreciated and loved since I was by myself on my special day, they also gave me a free massage. I didn’t leave the resort once during the pandemic and I was more than ok by staying here due to their safety measures. The ocean view is to die for! The beach is clean and the sand is almost baby powder like. Quiero felicitar a recepción y a DANI mi mesero de playa que me hizo los días con su sonrisa y amabilidad, es una persona que se merece lo mejor de lo mejor por su excelente servicio y a recepción por portarse tan lindos conmigo. I am planning on coming back to this hotel evert year! Hands down an amazing place to stay at !

    The service is the real value here

    Reviewed by luismZ8861KY() on Feb 20, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My Fiance and I visited Oleo as we stayed in Cancun during our Riviera Maya winter trip. Of course the ocean is perfect turquoise blue/green. The food is delicious (specially the mexican dishes as I am Mexican and can confirm the quality.). We stayed in the "Inspira Junior Suite Ocean Front" which is the only option in my opinion since it has huge windows facing straight down the beach. The real value in this hotel is the service from the wonderful people working here. Compared to them the ocean/room/weather are only secondary, which is saying a lot since its Cancun !!!! The team at the kitchen (Mari, Yeseli, Sheila, Nataniel, Iliana, Manuel, Dulce, Valentina) do a wonderful job making you feel welcome, while they make sure that you don't miss anything in your bkfst, lunch or dinner. Ricardo, the lifeguard at watch, lend me a snorkel to go explore under the water. Raul (handling the snack orders and pool bar) moves switfly bringing drinks to everybody at the pool just at the right moment, you never need to look up to ask for another drink. In summary, the whole team is extremelly friendly, kind and make you feel at ease as you recharge. Definitelly a return for us. Not one single complain about our stay.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Book here and you will not regret it!

    Reviewed by F8691UVhannahb() on Feb 18, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I cannot say enough good things about our stay! We got stuck in Cancun due to weather back home and booked for a couple nights here after having some not so good experiences earlier in the week. Right off the bat Rudy helped us feel at home and helped get us settled in. The rooms were beautiful and the bed and linens were extremely comfortable. The resort was gorgeous. Will took amazing care of us at the swim up bar and back at the lobby bar. The food was also amazing! I highly recommend the Japanese restaurant (you have to get the cheesecake). Juan gave us the most amazing experience there along with Marcelino, Evelyn and Alejandro. Again, I cannot say enough good things about our stay and we are definitely making this our spot whenever we need to get away!

    Delicious food and attentive service at Hakka Restaurant

    Reviewed by 258stenw() on Feb 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The highlight of our stay at Oleo was eating at the Hakka restaurant. We were able to have a special chef-curated tasting meal one night, in addition to enjoying the regular menu. Small, intimate space, kept safe during our dining hour. Chefs Alejandro Castillo and Evelyn Guerra gave us a different amuse-bouche every night. Servers Crispin, Juan and Maya were always friendly and accommodating to our requests. The other highlight was the concierge service, from Julia, who helped arrange everything from romantic dinners, to flowers, to the covid19 testing, the new must-do of every trip.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-4