Paradisus Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 13057 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Very luxurious

    Reviewed by 46sanyamg(Vadodara, India) on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Superb all inclusive resort! Great private beach, amazing drinks, good service. Resort has everything you would want, multiple restaurants, bars, pools, a club, casino, golf course, spa and everything that you can think of. A must stay place if in Cancun.

    Restaurants Closed!

    Reviewed by nathanleroy8() on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Beware, almost all of the restaurants are closed. Only one or two are open and they serve the same thing. You can’t get reservations at any of the open one anyways. Nobody told us about the restaurant being closed and we felt scammed.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-1

    amazing service people

    Reviewed by RonitandRob() on Dec 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My family and I were there for the second time this thanksgiving break and really got great service from the people working at this resort. Specially Atilono, Guillermo & Moriany at the buffet. They really went above and beyond to take care of us. We wanted vegetarian dishes and they made special dishes for us with a smile every day.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Value

    Value-4

    Great time!

    Reviewed by j0nfin() on Dec 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our butler Daniel was attentive, polite, and friendly. Cannot imagine our experience without him. My wife and I were celebrating our 25th wedding anniversary. Daniel saw to it that we had champagne and strawberries on our last night at the resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Paradisus TOP Hotel Zone Property!

    Reviewed by Travel36588767794() on Dec 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    By far one of the best properties in the hotel zone. With its elegant designs, comfortable rooms, and flavorful restaurants this resort tops many. Great customer service from the staff. Beautiful beach and pool area to just enjoy the ambiance of being on vacation. The Paradisus will put you in another world.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4