Secrets The Vine Cancun
What to expect (based on 11450 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Hotel is amazing, the choice of restaurants, locality and sevice standards are just perfect.
Reviewed by Julie L() on May 20, 2019
Stayed in a Deluxe Club room in the Preferred section and it was excellent with large balcony and a Butler service. The room had everything you could need and was very large and the Shower is just amazing. Our Butlers were Jaime & Diego and they were just brilliant, nothing was too much trouble and they made our last night in the Dragon's restaurant so special, it was fantastic - would recommend these 2 Butlers to anybody, they made the holiday that much better. Each floor in the Preferred Club section of the hotel has a Butler on call from 7am to 11pm and the service is great. Private pool area for Club guests is also amazing, you are waited on hand and foot and the infinity pool is very good. The whole hotel is just so classy and the Dragons & Sea Salt restaurants are very good indeed. Also the Gym is very well stocked, it has everything you would need when on Holiday. The Spa is also impressive however, it is far too expensive generally.
Individual ratings:
Service
Value
Excellent property
Reviewed by Mrmercedes(Alliance, Ohio) on May 20, 2019
I am a repeat client of this property and it just gets better every time. Staff and food are spectacular and views from the room can’t be beat. Preferred club is definitely worth the extra money if for nothing else the pool on floor 12. The only negative thing I can say is that they really need to clean the bird droppings off of the preferred pool glass wall that looks to the ocean. It was terrible when we arrived and it took fouor days for them to finally clean it off. This is really something that should be done every morning. Other than that s fantastic stay as always!
Pleasure
Reviewed by P7959DYjamesw() on May 19, 2019
Everything was excellent! Treated like royalty! Steaks were cooked to perfection and Miguel made sure my wife had certain vegetables! The staff Armando,Carlos and Chef Gaudencio made sure the food was cooked perfectly! Thank you for a wonderful experience!!
Miguel angel from half time
Reviewed by Ciadelovinife() on May 19, 2019
Everything in Secrets the vine is perfect but Miguel from half time is the best! He is so brilliant and gently and efficient with his job! Thank you so much for take care about us! And thank you Angelys from the entertainment team, your are amazing! This honeymoon is totally perfect.
Life Changing Experience
Reviewed by Trip14003049371(Burke, Virginia) on May 19, 2019
The resort was beautiful and the staff was phenomenal didn’t have one bad experience while I was there! Very clean and accommodating and was living the life in paradise for a few days. Everyone greets you with a smile on their faces and would love to come back again if i ever get the opportunity to.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.