Pullman Cayo Coco

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4437 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing vacations! This is the place to go at!

    Reviewed by DavidL1738() on Nov 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I just spent one week at the Pullman with my girlfriend and it was an amazing experience! From the wonderful and friendly staff, to wonderful thematic restaurants and the amazing Buddy’s bar near the beach, the Pullman is a fantastic place where you can enjoy amazing pools, churros and the best staff i ever saw in Cuba. Try this and you will not regret it!

    Beautiful Beaches

    Reviewed by Beachlover131() on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The bus ride from the Airport is 12 minutes - which is awesome. Really quick through the airport. Pullman lobby is beautiful. The lobby area is very large with a big bar. It over looks the pools and you have a great view of the ocean. The lobby bar has very good service and the bartenders there work their butts off. They make awesome cappuccinos here. Great way to start out the day. They also have great memories to what you drink. The best bartender was at the pool bar. Her name was Miry. She made amazing drinks and she was always so cheery. And of course we have to give a big shout out to Choco and Adrian. They were our favourite entertainment staff. They were always busy socializing with people and making sure everyone was having a good time. Choco was in training but seemed like a pro. They're English was incredible. We miss them already. There was a super friendly life guard, I believe his name was Unior. He always greeted us when we came up from the beach and found us a lounger to put our belongings so we could take a dip in the pool. The rooms are very nice. They are very up to date, fairly big and the beds are comfortable and the toilets work much better than we're used to. And the beach of course is gorgeous. Nothing like the Cayo Coco beach. And Pullman keeps it quite clean. There are two bars at the beach and their is food served at both. ( but no bathrooms-very disappointing) The food was not great at these restaurants( the fries were good but how can you screw fries up) It was tough to get a lounger in the shade unless you got up early. Luckily I love the sun and there were lots of loungers to be pulled into the sun. It is what it is. The evening entertainment was excellent. Our favourites were the magic, aquatic and rock and roll show. They were the best we've seen at an all inclusive. The buffet food was below par compared to other resorts we have been to. But the a la carte restaurants were delicious. And we really liked that 3 were already booked for us. We went to the French( beef tenderloin was delicious), Japanese and Italian. They were all very good. Great service and great food. All in all, we had a great time as. Cuba is Cuba.

    An amazing time

    Reviewed by veronasworld() on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I brought a group of 20 women for a zumba/yoga trip to this resort. It firsts tarted rough s the lady who took care of our diner reservations screwed up the dates and choices (I had printed out already the schedule). I had to coordinate everything for 3 days between my classes. But this is where the amazing ERIDAN comes in. OMG! Talk about a man who works rom a sense of service. Like he said, i he makes his customers happy, the hotel runs smoothly and he is happy. He truly helped me with all this mishaps and went even the extra mile for our last diner. And sang us a song lol! Eridan is a man of heart and he brought the smile back to me and my customers. So our overall experience went wow! There is also the food and beverage manager (Roberto) who is just amazing and kept asking me if everything was alright during the week. If you book and excursion to Pilar beach, ask for Jida...so cute and funny. Et elle parle Français! I would like to thank the whole animacion team who invited us on stage with them and with whom we shared the zumba love: Geiny, the twins,... and I forgot all the other names, but they were just all so amazing. On this, I would love to go back for a personal trip and compare both experiences.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Value

    Value-4

    The best kids entertaiments

    Reviewed by janethovig() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I want to say thank you to the best kids entertainment, special at night..we enjoy hold week mini disco times and all the games during the day...I want to mention Yanelis and Yeisy (Minnie Mouse) Also say thank you to Gennie with the amazing streching. Lots of love Janet

    BEST DESTINATION

    Reviewed by Heather Ann O() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have travelled everywhere! Mexico, Jamaica, Barbados, Bahamas, Florida, etc. BUT WE LOVE CAYO COCO!!!!! Have been going relentlessly for 10 years and the newer PULLMAN is the most beautiful resort. 5* Entertainment 5* Staff 5* Amenities (Spa, Kids Club, Beach, Activities) 5* Bartenders 5* Pool 5* Collection Side This last point is important for those who wish to travel with siblings who do not have children or grandparent's that want to come but also want some peace and quiet. They can stay on the "Collection" side and enjoy quiet meals and hungover mornings without the right they earned to not have or listen to children (HA!). It really is the perfect place, for the perfect balance, for imperfect families :) <3

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5