Hyatt Regency Coconut Point Resort and Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 3736 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great property

    Reviewed by Gabriella M() on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My family had a quick weekend getaway and this property was perfect. The pools and slides were fantastic. All staff including housekeeping were wonderful. We needed extra blankets and they arrived in minutes. Food at poolside restaurant was tasty albeit a little pricey but, par for dining on property. I did think 4 pm check in late especially with the not cheap resort fee. How do you enjoy the amenities when you check in at 4 and out at 11.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-3

    Accounting department overcharged me $2,600

    Reviewed by Z3355ZSmichellec(Boston, Massachusetts) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The pools are nice and the staff is generally wonderful. However, my experience with the accounting department has destroyed my impression of this hotel and of Hyatt. We stayed one night in the Island Suite. The pullout couch was incredibly uncomfortable, and I knew I could not last 5 nights. Vera at the front desk was sympathetic and very helpful and moved my family to two adjoining rooms. The hotel continued to charge me for the Island Suite although we had vacated the room. I have been trying for two solid weeks to rectify this, with emails and phone calls, to no avail. In my decades of traveling, I have never experienced anything like this.

    $$$$$ to stay

    Reviewed by Odyssey20914745147() on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Only one USB port in the room, no extra electrical-outs near the bed in the room. Plug in the desk was not working well, my charge kept falling out. Resort fee’s 40.00 a day valet 25.00 day. Needed a cup of milk coffee shop charged 4.00 for 8 oz cup of milk. (Hate to see a baby needing milk every day)

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-2

    Fabulous Resort

    Reviewed by K1655UTsandrap(Saint James City, Florida) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The property is just lovely! The restaurants are superb. The resort is a little pricey, but totally worth the cost. My grandson loved the water slides and we both loved the float down the lazy river. My 6 year old grandson made the profound statement, "So this is what heaven is like!"

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    You won't find a better property or better staff!!!

    Reviewed by rmitchell2019() on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff was so great and a huge reason I would go back! The amenities were equally as nice and fun for all. I would most definitely make a return trip and recommend it for anyone traveling to the area.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

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