Naples Beach Hotel and Golf Club

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1720 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    20th Anniversary Disappointment recovered by Fatima

    Reviewed by 544fabiennen(San Francisco, California) on Mar 22, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Hello All!! We had to postpone our 20th Anniversary Trip due to COVID so I anxiously awaited our trip to this hotel, right on the Gulf. The day before arriving I read dougw356's review and was horrified. I called right away and I was assured that the Hotel was at 50% capacity so if I didn't like my room I could choose another if I wasn't satisfied. I held my breath and we went forward. Fatima, the Sales Manager was assigned to help us upon arrival. She honestly went way out of her way to show us the room we booked (through Booking.com - never again) and it was a nightmare. In fact, dougw356 was kind in his review. They attempted to put us in the Penthouse Tower but we would have to wait 3 hours. Tired from traveling from California we asked for help...please...find us a room. Fatima did at no additional costs. She recovered what would have been a disappointing 20th anniversary trip. The truth is that families have been coming here for years, on Sunday nights attractive single senior men/widows hit the Sunset Bar for drinks and dancing with guests. I understand that the Sunset Bar is noted for its Sunday night parties. They have music almost daily from happy hour on and you can't get a better Sunset on the Gulf. Naples itself was wonderful too. I advise to always bring your Clorox II -- staffing and cleaning are on the downside because the property is being completely torn down and renovated in May 2021. Hey Management and new Owners -- Fatima is a keeper!!!!

    Individual ratings:

    Service

    Service-5

    Value

    Value-1

    Yuck

    Reviewed by dougw356() on Feb 16, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Hotel is closing down in June. Clearly they are letting it deteriorate until then. Rooms were horribly dated and dirty. Most items in the room were broken, no wifi service even though they said it was present. Cleaning staff left room half cleaned every day. Can't believe I paid over $750 per night for a hotel no better than a roadside motel.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-5

    Service

    Service-3

    Professional and personable staff! Great stay in Naples!

    Reviewed by 313erink() on Feb 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been staying in Naples as a family during the month of January and made several stops at The Naples Beach Hotel for drinks, meals and as a pit stop for a snack for my two children on walks. Each time we were greeted by Dellon at the door, who made us feel right at home. He couldn't have been more professional and kind to my family, even taking the time to entertain my 3 year old while I was feeding my baby. There are some places that go above with hospitality and this resort, and Dellon, does just that!

    Great lunch at the golf club

    Reviewed by Dawn D(Bonita Springs, Florida) on Feb 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Today is the first time we have eaten out since March 5,2020. I am glad we finally did. The restaurant is very clean and lots of room outside. Food was great and our server KJ was awesome. So beautiful here at the golf club.

    Had a great time! Love the Naples area

    Reviewed by Beth D(Fruitport, Michigan) on Dec 19, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a wonderful time. Staff was super friendly. Price wise, I felt that the room we were in was lacking. It did have the old Florida vibe but felt very dated for a "resort". We didn't really get to use any of the services that are normally offered due to COVID. But the pool was amazing. The Beach location was fantastic. Staff at the restaurants were sooooo friendly and helpful. We ate at two of the locations on the property. Parking wasn't enough for the people staying in our building but we found parking in the lot for the next building over on the property. Overall this was a great experience and we had an awesome time. Views were amazing as well. Exactly the relaxing weekend we needed. Thank you

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5