Ilikai Hotel & Luxury Suites

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2490 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great Place but

    Reviewed by 166100steve(Maitland, Australia) on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Recently stayed at the Ilikai, everything was great, beautiful room, clean, friendly staff. Restaurant staff were friendly, food not real flash. However upon returning to Aus noticed we were charged twice for our stay.will chase up today.

    Ilikai great but Waikiki is taking a turn for the worse. less safe feeling than ever before.

    Reviewed by bobambro(phoenix, az) on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    this was our second stay at illikai. (room 1906) and were very happy with the hotel, its location and the room. the view from our patio was outstanding as were the sunsets. couldn't have asked for more. unit was clean and comfortable, although the beds were a bit on the small side. with that being said, I almost stayed on the diamond head side where we have stayed MANY times in the past and I was so glad we didn't. I don't understand how the city can let so many low lifes squat on what was once of the planets most beautiful beaches. the homeless population has exploded over the years with makeshift tents along the shrubbery all along the beach. I lost count of how many drugged out scarey looking individuals were walking the streets side by side with the families and other tourists, most of them in a daze and others screaming at the wind and punching trees. im originally from NY and this is more disturbing that what I saw back there in the old days. I understand that some people have problems and are put on the streets, but Waikiki, especially at night has become an inner city hole along side a beautiful beach. not the same place it was years ago. the traffic was always bad and has got even worse. public transportation is beginning to make more sense now that ever. im afraid its time to explore some of the other islands if Hawaii is in your plans.

    Individual ratings:

    Location

    Location-4

    Service

    Service-4

    Value

    Value-4

    Expected more

    Reviewed by Maree P(Auckland Central, New Zealand) on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The view was fantastic as we were on a high floor and overlooked the harbour and sea. The room was very spacious however it was tired and the bed was hard. The cleaning was substandard. After the cleaner had been the shower smelled of a dirty cloth. They did not wash the dishes. Our family were staying somewhere else so we used their pool as we did not like the pool at the llikai. There was no complimentary water. The receptionist who checked us in and out, same person, was very efficient and pleasant. Great location and great views but would not stay there again.

    Rude front desk associate and outdated facilities

    Reviewed by HL11111(San Jose, California) on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The front desk guy "Ron" trying to trick me with the city view room. I clearly said I paid for a partial ocean view room. What's more, he told me since you only stay here for one night and I guess you don't have time to go to the beach, so I don't need to give you a beach towel card. YOU DON'T TELL YOUR GUEST WHAT THEY SHOULD DO. You just offer whatever the guest paid for which all the service included in the resort fee. The furniture and carpet have been worn out and everything is so outdated. Avoid this place by all your means

    Individual ratings:

    Location

    Location-4

    Service

    Service-1

    Week for relaxation and battery re-charge between Japan and Cuba

    Reviewed by Meg R(NSW, Australia) on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a week to fill in between the Rugby World Cup / visit to family in Japan and a tour of Cuba. Hawaii looked like a good place to do this. Recommended to us by a friend the Ilikai has been that perfect stop-off. Starting with early checkin (for a price) after getting off a long (crossing the dateline) flight...we stayed in a Luxury Sunset Junior Suite with Ocean View and Kitchen. The room is super spacious (luxury after Japan) with all mod cons. Very comfortable bed and beautiful view with verandah overlooking the marina and wonderful sunsets. The kitchen well appointed with very large fridge and good cooking facilities.The small shop on the ground floor has all the essentials and friendly, helpful staff, with super markets in walking distance for anything more substantial. The daily amenities fee covers a free DVD hire. We had trouble with the DVD player which also works as a playstation...but a friendly engineer (actually 3 engineers! one after the other) finally taught us how to use... A day tour of the the island starting with a visit to Pearl Harbour is a MUST. The tour bus picked us up at 7am from outside our hotel and delivered us back at 5.30. We booked the tour through Tripadvisor...Aircon in the room worked really well and is a must if you don't want to experience 30 degrees and high humidity. We didn't use the swimming pool which looked small and a bit murky!