Sunscape Dorado Pacifico Ixtapa

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 3955 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Very nice stay

    Reviewed by frozensunlovers(Fort McMurray, Canada) on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    After a stretch of 8 or 9 years we decided to go back to Mexico. Why? Easy direct flight and a new destination we had never visited. From looking around the Sunscape seemed like a very good choice. Nice location with good reviews and a right in the heart of Ixtapa location. We opted for the Sunclub option with the Sun Club Family Oceanfront room. Very efficient check in. The room is very spacious. Comfortable bed. Two balconies and all the amenities that one would expect of an upgraded room selection. We had a minor issue with the safe but the staff took care of it very quickly and fixed the issue. The beach is a nice plus of the resort. Nice sand and a fairly level. Plenty of shade available as well. Very good as the high heat of the day is quite strong. The drink service at the beach was impressive. Giovanni and Ulises were machines! Very pleasant and handled every ones needs. I’d have melted out there after a half hour. We never spent any time at the pool area. It looked quite crowded to us and with the heat through the day did not have any appeal to us. For the most part patrons there with children used the pool areas and looked like they enjoyed the pool area quite a bit. There is a water area for small children that is excellent. The food at the resort is quite good. Breakfast and lunch are very good. Found it strange that for breakfast I had to order bacon. Other than that no issues. The two al a carte options were very good. We cannot speak to the general buffet meals as we do not like them at all. Our take is that you will not starve but will not get what you may consider a good meal. Stay here? Certainly. Why? The staff front to back will cover all your needs. From lobby, restaurant, bar to maintenance staff all are very friendly and are strive to meet your needs. Also the town itself has many shops and places to eat and drink nearby which is very nice. As for tours we found many ways to pass our time. For that see other reviews. Long story short it is a well ran resort. If you choose to go here do not fear things. It will be a lovely stay.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Totally recommend!

    Reviewed by anatI1843TD() on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a week stay at this hotel. Great location! Excellent hotel! Great service! Great food and great help from Alejandro, our concierge. Totally recommend If you’re visiting the area. Alejandro was great!!!!

    Great Time

    Reviewed by jenniferfuller88(Burnaby, Canada) on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed in December, and had an excellent trip. The staff make the stay what it is, they are wonderful. They learn your names and are so friendly and personable. Alicia and Antonio in the restaurants are amazing as well as Antonio, the pool mesero, and Simon and raymundo in the pool bar. We would have liked more opportunities to eat at Tamarindo. Will be staying here again for sure!

    Awesome resort

    Reviewed by badge190(Burlington, Wisconsin) on Jan 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spent a week in January, and a week in February at this resort. Couldn't be happier. Resort is not to big, food is good, and the location is great. The best part though is by far the service. The employees here make you feel comfortable and are over and above friendly. Our first time here we met Simon who was nothing but friendly and was always helpful. We have been back twice since and have met up with Simon both times. Again he really is one of the great ones that keep people coming back. This is not a super fancy upscale resort. Its a nice fun middle of the road resort. If you want to have a great time, with great people, you won't be disappointed.

    Wonderful vacation, great hotel & excellent staff!

    Reviewed by WendFul2018() on Jan 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a wonderful 2 weeks in Dec., great hotel, the staff are outstanding - attentive and friendly, personal service. The hotel is family oriented with lots of activities as well as areas for adults. The beach is great for walking and incredible sunsets. View from our room (partial ocean) was beautiful, loved taking it all in from the balcony and could watch the nightly shows as well. Breakfast was very good, and we enjoyed great dinners at Blue Water & da Mario, would have liked to have eaten at Tamarindo more often - next year, we'll definitely return!