Knutsford Court Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 563 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Three years later, still no elevator

    Reviewed by John M(Ocho Rios, Saint Ann, Jamaica) on Feb 10, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Stayed at this hotel three years ago. i complained having to haul my bags up three flights of stairs and down long corridors that are too small and if the housekeeping cart is in the hall you have trouble getting by. The front desk pointed to an area outside that was blocked off by a plywood enclosure. I was told that they were in the process of installing an elevator. I was there last week and the same plywood enclosure was still there and there was no sign of an elevator. Rooms are at the low end of basic. No iron, no kettle and my colleagues didn't even have a remote for the air conditioner.

    Individual ratings:

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-2

    A little Oasis in New Kingston

    Reviewed by naojam(Mississauga, Canada) on Jan 29, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Knutsford Court Hotel has been my go to location when I am in Kingston. Hassle free with absolutely professional and pleasant customer service staff. Continental breakfast variety always tasty, dining area clean as well as the outside. Housekeeping is good and always available to address any concerns. Very centrally located for business requirements, a hop away from Devon House and other interesting attraction sites.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-5

    Vacation

    Reviewed by Navigate42821() on Jan 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Good morning, wow what can I say I love staying here the food is great the staff is very friendly always have a very pleasant smile on there face ,love the air conditioning in the room and no matter which side you are on ur stay will be very well stayed I hav been there at least 6 time maybe more and I love it there love going to the melting pot, so if you going to Jamaica and you want a very nice ,clean and friendly place to stay choose this hotel I call the knutsford my home away from home I'm a Jamaican and to get away from some thing I stay there I can have a piece of mind and enjoy going to places so book this place you won't regret it ohhhhh the ground are nice and clean and ohhh I get to withness a couple getting married in this month of January it was very nice, so see u soon knutsford, have a bless day.

    Perfect stay in the heart of New Kingston

    Reviewed by candicehickson(Port of Spain, Trinidad) on Jan 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Customer service was the selling point of this hotel. The staff were amazing and very attentive to our needs. Breakfast was delicious, a mix of continental and local. We had dinner there our first night and both dinner and drinks were delicious. The rooms were clean and as expected. This hotel was truly value for money.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Luxury in New Kingston!

    Reviewed by SaCary() on Jan 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I arrived to Kingston in a hairy state in the evening and my friend drove me to a few hotels for me to select from. After seeing the air conditioning worked well and the soft bed, I was sold! I ended up staying there for a week because I was so comfortable. The staff became so considerate and served with excellence from the concierge desk to the housekeeping. They really do care about making your stay an exceptional experience and how can you doubt the genuine smiles they give you? The only thing I'd change is to have a coffee maker in the room rather than having to go down to the breakfast bar each morning. If you are like me and don't want any scary surprises at your hotel, book at the Knutsford. The only surprise you'll get is like me- you don't want to check out!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

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