Delano Las Vegas
What to expect (based on 6518 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
The room was great, but...
Reviewed by Dreagan125(Colorado Springs, Colorado) on Apr 14, 2021
We loved the property and the room. The staff was very friendly. However, they would not do anything to accommodate a guest of something goes wrong. The ice machine on our floor didn’t work. After calling guest services and being transferred to in room dining, waiting on hold for 15 minutes we were told they would bring 2 buckets up right away. A half hour later we called back and we’re told they are too busy. We had to go to the front desk and get a key to access the floor above us to use their ice machine. It was a pretty big inconvenience for us, but no effort by the hotel. That’s not what we expected from a place like this.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Beautiful Suite
Reviewed by Destination779898(Gardena, California) on Apr 14, 2021
Beautiful suite, looks very new or newly renovated. Rate was so cheap when I booked. Stayed at 21st floor, very quiet and cozy. Staff are friendly. So many things to do, just unfortunate that SkyFall and Foundation Room at Mandalay was close. Will definitely come back.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
No pool no bueno.
Reviewed by katrinayvonne(Houston, Texas) on Apr 14, 2021
Property was beautiful, rooms great. Only complaint the pool, gym and spa were closed. I was unaware before I arrived. We were able to use the facilities at sister hotel but walk was way too long to be enjoyable. Would love to return once everything is open.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Stick to Caesars
Reviewed by noshedidnt(San Francisco, California) on Apr 14, 2021
For the $50 resort fee per night, you'll have to wake up at 5am to get in line for the pool. Waiting list gets you in around 4 or 5 pm, right when the sun's gone and it's about to close. Good luck getting food. Check-in was terrible. Stick to the properties in the middle of the strip if you want real services.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Not as Advertised
Reviewed by mbeardo2244() on Apr 14, 2021
Brought the family for spring break...three plus hour wait in line to use pool waitlist to get in...restaurants mostly closed limited access to shark reef very disappointed overall experience for a family place...of course casino was full open with zero restrictions due to covid
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
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