Breathless Montego Bay Resort & Spa

I stayed at Breathless Montego Bay August 2019. Do not waste your time booking the Xhale Club level at this property. SAVE YOUR MONEY. There is no such thing at Breathless Montego Bay. You will pay extra but receive no additional amenities, perks, or seperate areas to lounge or relax. The resort is intimate, beautiful , and the staff is awesome.

I have been to several resorts. This is the first that I feel that I will be a repeat visitor. The grounds are meticulously kept. The Butler Service is stupendous. We had the team of Orlando and Adia. Orlando was damn near psychic in caring for us, we didn't ask for much because we didn't have to the needs were met before we could even ask. For example after coming back from sunbathing there was a bath drawn on the outside patio with Rose Petals. They were so meticulous that even when we didn't get the vacation club package, which was perfectly executed by Aundrey, Adia asked "What would've made you take the package? I'll come back to that in a second.. We were so impressed that we were already ready to sign on the dotted line and write the check for their vacation club. Now of course we weren't going to do it for just nothing so we entered "haggling mode" with Aundrey. He knew he had a sale, but he couldn't close the deal because "his hands were tied" from management. Me and my wife are attorneys we negotiate for a living. We were there with another couple who happened to be a Doctor and Physical Therapists respectively. We were all ready to sign with the sweetheart deal Aundrey laid out, a free two day stay, and his/her massages. The free two day stay is sub-standard fir the industry however, the presentation of Aundrey along with the perfect charm of the grounds was going to make this an easy sale if Mgt. would allow the presenters to offer what's needed to close the deal.

Second time visiting this hotel and third time for my partner, which tells you we love this place. The hotel is smart and trendy, has a great vibe, manages to mix relaxed chilling with full on foam party, vibrating DJ music. The rooms are cool, glass shower cube in centre of room is sexy as is the jacuzzi on the balcony. There is an issue with damp in the rooms due to air con and outdoor heat when balcony doors are open, some rooms seem to have sorted this problem but not all. The food was much better this stay, breakfast buffet is excellent and Altitude Rooftop is amazing for dining with a view over the resort and across the bay. The benefit of Breathless is being able to also go across to the Secrets Resorts, with many bars, more restaurants, pools and entertainment. That said we preferred the exclusivity of Breathless, never over busy around the pool and almost had the Private beach to ourselves, which was just stunning. The staff are in the main very helpful, especially the entertainment, bars and pool area people. We recommend a room on floor 4 or 5 for best views. We will definitely return.

We went there for our one year wedding anniversary. The venue was beautiful. The staff was so friendly and went out of their way to accommodate. Starting with the bellman Mark, DJ at rooftop bar and foam party, Lucky Charm and his high energy dancing, bartender Craig at rooftop. The creme de la creme was our Butler Leon. He was wonderful. He was so friendly, so polite and made our stay wobderful. The room was amazing, spectacular views. The meals were delicious, though we mostly ate at Secrets. The spa was prefect. Only complaint is that we wish we could've stayed longer.

This was my second time staying at the Breathless Montego Bay and it is a gorgeous, chic, modern and fun adult only resort. I love how intimate and small the property is and it is generally quite quiet (not crowded) except for the fantastic music they play throughout the day in the pool area (they always had good DJ's). The pool is really really nice and for beach lover's this resort doesn't have one, you need to walk over to the sister property (5 min walk) which is the Secret's St.James and Wild Orchid. They have a few beaches and although they are small, they are very nice and the water was fantastic (clear, clean and calm). We also scored beach cabana's every day in what I think was the preferred section for Breathless guests as no one monitors it, so that was a huge bonus lol...You can use all of the facilities at the two Secret's properties by the way! The food at Breathless is delicious and really good BUT my partner has a gluten allergy and that was not taken as seriously as it should have been. I notified Breathless ahead of time via email and they never replied and then we notified the concierge at check in but not sure what the purpose of that really was to be honest because it didn't do anything special. Some meals that were stated as gluten free were not and the staff most of the time didn't really know anything about what having a gluten allergy was all about. The room service was very disappointing especially when it came to customizing some dishes to not include any gluten products (they claimed the gravy on the steak dish was but it wasn't and then when we requested it not be added the next time around it was added) when we were very clear with our order and even had follow up phone calls from the kitchen they still would mess up the order...then we would need to re order the food and wait another 45 mins to an hour. The did apologize with a bottle of champagne though so that was a nice gesture. The over all customer service is really good as well (besides the check-in staff who were not very friendly or welcoming this time around) but they should have warned me about the room they were going to put me in as the location was not ideal at all. The had us on the first floor above the lobby right next to the elevator and it was constantly loud with guests screaming, laughing and talking until usually 2-3am which made it really really hard to sleep. It was my partner's birthday while we were there and they did a good job with that. They put a Breathless Birthday banner on our door and delivered a huge bottle of rum and desert which was really nice!