Grand Palladium Jamaica Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 9969 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    You go love the stay

    Reviewed by Steaknbeans(Florida) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loving the bar staff and fitness guys, Ricardo is always smiling and speaks to everyone taking his class and makes sure they all push hard but we have fun.5 star excellent from start to finish, didn’t get many staff names but Ricardo stood out. If you love pools then this might be the biggest pool you will ever see at a resort. There is enough space to do what you want. The resort was not fully booked but you can expect it to be more busy in October. I spent minimal time at the beach but it was nice . The food is not perfect but it's much better at other all inclusive resorts that I have stayed. Another thing that stood out was our drivers from Top choice Jamaica Tours they made us feel so welcomed they had refreshments a lady to meet us outside and we had some good conversations that really opened my eyes so I say book with them you will enjoy there service as much as we did.

    Good/bad

    Reviewed by Tracy B() on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hello everyone We arrived on a Saturday evening?? not realizing the worst and most Busiest travel day. I truly believe the resorts and airlines work together. Arrived at 5pm and departed at 10:30am ?? Arrival: we were greeted by bellman who held our bags while checking, then drove us to our villa. ?? Rooms: villa was very nice looking on outside. No roof therefore when it rained which it did it also rained inside the building. But the structure was fabulous. The rooms had a huge jacuzzi and walk-in shower. Room was cleaned everyday and refrigerator restocked daily. Needed a better paint job but overall. Room service until 10:30pm, snack bar open 22hrs a day. Maintenance responded immediately. ?? Transport: provided around the grounds via golf cart?? Pools: amazingly great?? adult pool stayed open until 10pm daily ?? Bars: opened at about 10:30am daily and yes them folks were sipping away from open to close?? Restaurant/food: now this is a tough one because I don’t eat animal or nearly anything that was served?? however they did serve veggie/fruit drinks daily for breakfast which is a plus for those that juice daily?? service was awesome. Resort: I felt very safe because they had around the clock security on the grounds at different check points. Walking at night was not an issue. The grounds is beautifully maintained. The recreation staff was on point. Very down to earth individuals, fun, laughter, telling stories, played many games. If you didn’t enjoy the activities it is because you did not engage. The sales tax was ridiculous (16.5%) ?? can we say I brought the bare minimum ?? beaches were is calm with plenty lifeguards. Entertainment: they preformed Hollywood Movie, Michael Jackson, and Circus. These hound people did a great job! The Hollywood Movie show was putting me to sleep ?? Check out: smooth transaction- Key’s went to the bellman who picked you up at the room, our bus was waiting for us at the front lobby, returned to the airport in 40 mins ( 1hr ride) ?? Airport: waited, waited, and waited We were taken to the airport in my opinion super early?? Overall: we had a blast, these people work they ass off for us to have a good time for very little money! Americans reading this post, let’s be better people for ourself as well as for others who are not as fortunate ???? Much respect ???

    Hidden gems among the bustle

    Reviewed by T.K S() on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort was big. At first glance it would appear you typical all inclusive luxury hotel. But what surprised us was the beautiful hidden gems all over the resort where hardly anyone really goes. We loved this. This resort is truly a beauty, the staff were incredible, helpful and genuinely friendly. The food had its highs and lows , but overall it was good. There is an option for everyone, but the themed restaurants make the different. The coffee shop was just lovely to relax, I know if I was a single traveler I would have just been fine with the large collection of books to read :) The beach was beautiful, now there are several beaches, we found the one near the sports activities to be the best. Looking forward to our next stay.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Happy

    Reviewed by Away573() on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great service and interactions with the ladies at the front desk also with Ricardo who teaches several fitness classes with we definitely recommend to anyone. The pool is massive with some of the best views on the island, the beach is small but private, the entertainment aspect is good with something for everyone which kept us entertained during our staff. We did visit Montego Bay twice but didn’t really take to the long bus ride but it made up for it once you are in the town.

    Aqua dumbbell with Jovanne

    Reviewed by Jonathan J() on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had my first work out today and it was awesome loved every minute I work out regularly, but I have to say it was hard but loved every minute thank you can’t wait to do more classes ????. The time of the work out was perfect. Not the type to be lying in the sun all day gets boring ?? but the class breaks the day for me, can’t wait for the next class I highly recommend for everyone to do.