Fairmont Le Chateau Montebello

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 2740 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Spectacular!

    Reviewed by Paully320() on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Beautiful hotel in a stunning setting. Large rooms with views of the river. Great staff. Excellent amenities. We went snow shoeing and dog sledding. Take advantage of the dog sledding...you won't find this option too many places!

    Absolutely Breathtaking Lobby

    Reviewed by jennsharks(Toronto, Canada) on Feb 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spent 3 nights in December for my birthday and this hotel completely exceeded our expectations. Service is above and beyond, from the moment you pull up to get your temperature check, to the kind bellhops, the front desk staff, the room service staff, our amazing restaurant server (Evangeline, I think her name was) and our fantastic concierge Anne, who all went above & beyond. Thank you. The pictures of the hotel is what captured our interest and it was as beautiful as we hoped. We spent every night reading in the lobby in awe of the craftsmanship. We took advantage of curling and sadly there was no snow, so all the other activities we had planned weren't available. We stayed in the corner suite, Margaret Thatcher's room, and it was part of the old section which we loved for its charm. The walls are thin and unfortunately we were surrounded by the loudest family. Again, thank you to Anne for mitigating this situation and calming our emotions, not allowing this to take away form our experience. Dining was fantastic, although closed now, and our server was so personable and friendly. She made sure my 40th birthday was celebrated every night and I was so thankful. Food was consistently delicious both lunch and dinner. We can't wait to return to experience summer here and create more memories!!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Very safe. Accessible during COVID and made me forget everything!

    Reviewed by PurpleUnicorn2014(Sainte-Anne-des-Plaines, Canada) on Jan 31, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Only down side is only room service is accessible (which I understand). But, it’s real expensive ...like 18$ for a poutine. Ouch. My recommendation is bring your booze and your food. There is a small fridge in the room. Overall amazing place with beautiful sceneries <3 Bring your skates Hey!

    Always wanted to stay here....did not disappoint

    Reviewed by ontheroadmaryg(London, Canada) on Jan 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Chateau Montebello has been on my list of must stay for decades. Given the pandemic keeping me close to home, we spent 5 days in September at this spectacular resort. Authentic, genine, unassuming and yet extraordinary. Certainly our experience was muted due to some services and areas not open but we loved every moment. The hotel is historic beautiful, the grounds are enchanting and the staff went out of their way to be of service and friencly. The icing on the cake is dogs are allowed. We took full advantage of their Natue Reserve Kenauk Nature. We felt perfectly safe as the staff were stringent about the protocols.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Excellent stay

    Reviewed by PaperTiger2013(Ottawa, Canada) on Dec 06, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I had an excellent getaway with my family this weekend. This is more like a resort than your normal Fairmont hotels. The hotel is very stylish and classy. It was built in the 1930's ... I believe ... but the hotel was very well maintained. The staff was very friendly and helpful. Because there's no snow in the area yet, we missed the outdoor activities. But my family still had a great time swimming in the big indoor pool, playing squash and tennis. The restaurant Aux Chantinoles was beautiful. I would rate the hotel 4.5*. It would have been a 5* if the restaurant is less pricey for dinner, double bed room is bigger. The hotel rate was quite steep, so I was expecting a bigger room. If you want to watch your budget, you can save a lot by having breakfast and dinner at the restaurants nearby the hotel which is only a 5 minute drive. Lunch price is more reasonable in my opinion.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4