Overview
Ideally located between Times Square and Central Park, the Sheraton New York Times Square puts you in the heart of Manhattan's best attractions. The contemporary-styled hotel is within walking distance of Fifth Avenue shops, Broadway theatres and Central Park.
Resort fees include
- $30 Food & Beverage credit available at all outlets (daily)
- Top/View sight-seeing bus tour or a two-hour bike rental (two tickets per stay)
- 30 - minute workout class with our fitness professionals (daily)
- Premium Wireless internet and local/long distance calls
- ** Benefits are daily and cannot be rolled over, any unused portion has no value upon check out. Inclusions are subject to change
Check in
3 p.m.
Check out
12 p.m.
Rooms
1781
Inclusions
Rooms
Amenities
Location
Reviews
Terrible Experience
Louis V on Mar 12, 2024
Unfortunately I had a very disappointing experience. I am lifetime platinum member with Bonvoy and was told that really doesn't matter. The front desk manager was very unprofessional and couldn't care less about my experience. They didn't have our room ready until close to 6;00 PM and we unfortunately missed our Lion king show and dinner reservations. I would not suggest this property as they don't care about anyone!
Average at Best
C4233FPmarcc (Las Vegas, Nevada) on Mar 07, 2024
I hoped for a satisfaction survey after my recent stay but none was offered. Given the price, level and size of this hotel, they need better ammenities. As a frequent Marriott Business traveler, I am very disapointed that their M lounge has not reopened. This can only be described as an attempt to cut services to improve the bottom line. Access to fresh brewed coffe in the morning is difficult. One barrista for a hotel this size is not realistic. I went to a Dunkin across the street (in the rain) and still was faster than if I ordered in the hotel. Their billing detail is also in need of improvement. Now that they charge the annoying "Destination Fee" they need to credit the F&B purchases so the billing truly reflects the room cost. Their accountants chose a much more byzantine method. Overall, not great for a business traveler. On a positive note, the room was clean and housekeeping was very professional. But I'll probably look elsewhere next NYC visit.
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