Jewel Paradise Cove Beach Resort & Spa

Jewel was lovely. Take it from me. I have worked in hotel at a managerial level and understand what to expect. The staff delivered! They were just awesome. The entertainment, food, staff, spa treatment and the pools made it lovely.

I really enjoyed this hotel, the WiFi was spotty but nonetheless it’s vacation. Great photo locations. As a Jamaican the food could have been better. Covid testing done there. Free Parking is available.

The room was wrong and on the third floor with no type of elevator Room service didn’t answer and when they did had to provide menu option over the phone as no menu was available on like as is the menu for all other services Not enough parking space or big enough parking area Internet (WiFi) was poor and not good connection Tv was old and remote was hit or miss if it would work. At one point all food services was closed so there was no option to get food Servers are rude Food takes along time to come out after ordering Servers got the gave the wrong on multiple occasions No real authentic Jamaican food all has been Americanized no culture or native experience on the resort Servers unable to quiet other guest being overly loud at dinner in fancy dining restaurant which required reservations

I certainly enjoyed my 5 day stay at Jewel Paradise Cove. All I wanted was a nice, safe, clean place to recharge my batteries after a very difficult year and Paradise Cove was perfect. The beach area was lovely, the water temp perfect and view from the cove was mesmerizing. I hardly even opened my book I was so entranced with the sound of the ocean and watching the tide move. And the sunsets every single night were spectacular! I came for the sun, sand and ocean and I was not disappointed. The staff were exceptionally wonderful as well. I travelled alone for the first time and I felt very safe and comfortable the whole time.

It was wonderful to get away after being home bound for so long having to deal with COVID-19. The most important reason why we gave them a 5 out of 5 was because the staff was so extremely friendly and helpful. We also have to give a shout out to one of the bartenders (Renaldo). He was very friendly, helpful and actually "ran" to help us out with something that we had specially requested. The music at the primary beach/pool area was too long and loud for our liking while we were in our room, however, we were able to relocate to another room further away from the music and it was right next to the other quieter beach. The COVID testing at the resort was very efficient with timely results. Lastly, our favorite restaurant was Moonstone because we were able to dine out on the patio that was right where the waves would crash up against the coral and provide a disney'esque display.